2701HG-G 2wire router issue with WP

Inspiron 1100
December 21, 2007 at 12:08:40
Specs: XP, .

I'm a Bell Sympatico customer (unfortunately) and have a 2wire 2701HG-G modem/router broadcasting wireless-G to 2 laptops and wired to 1 desktop.

The wired PC internet works just fine and the newer Vista laptop with integrated wifi card works just fine, but the older Inspiron 1100 WinXP SP2 with a PCMCIA Linksys WPC54G card cannot access the internet.

It detects the signal from the router and connects to it just fine, but cannot access the internet. I've downloaded the latest PCMCIA card drivers from Linksys and tried fiddling with router & network settings as much as I know how (eg. changing the signal channels, changing the encryption modes, disabling all firewalls, etc.) No luck yet.

I know the PCMCIA card is good, I was using it a few days ago on this very laptop connecting to a Linksys router with no issues whatsoever.

Any suggestions? Perhaps there is some setting on the 2701HG-G router that isn't right?

See More: 2701HG-G 2wire router issue with WP

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December 21, 2007 at 12:12:01
Open a command prompt window on the inspiron and type the following command:

ipconfig /all

Do the same on your vista laptop as well and compare settings. Everything but the IP address should be identical.

If everything but the IP is not identical, that's the problem. If you're using static IP assignment, you'll have to manually fix the IP settings. If you're using DHCP use the two following commands:

ipconfig /release
ipconfig /renew

to get new IP info from the DHCP server. Once you've done that, use the "ipconfig /all" command to compare and see.

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December 21, 2007 at 12:37:37
Hi Curt,

Thanks for the suggestion. I tried getting a new IP as per your instructions, but that didn't work. (This is basically the command prompt version of XP's 'Repair Connection' isn't it?)

I'm going to try to reinstall the wireless card software from scratch once again... I'll post back if I still have the same issue.

Thanks again!

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December 21, 2007 at 13:10:25
If I limit the DHCP range to only 3 IPs, knowing that two are already taken up by the two working PCs, could I manually assign the Inspiron its specific network settings knowing it would be the third in the DHCP range?

Would this help? Im trying to do this now.

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Related Solutions

December 21, 2007 at 14:46:06
Actually, if you check the DHCP scope in the router, you can easily use any IP not within the scope. So if yours is set to a scope (range) of .100 to .200, you could use anything between .1 and .99.

When statically applying the IP info, make sure you use the same subnet mask, DNS and gateway setting that the working PC's have.

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December 23, 2007 at 21:47:12
Do this...

Plug the Inspiron with a cord directly into the 2Wire...IF...it gets on the Inet wired...then we at least know that there is probably nothing wrong with the Inspiron......

2Wire routers have, by default, a WEP key already entered into the router...part of the security...

That WEP key is located on the bottom of the router...it is a 10 digit number and when the Inspiron detects the wireless and trys to connect, enter that 10 digit number...

Good luck...

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December 24, 2007 at 11:41:33
Hi Steve,

Thanks for the reply! I will give wiring it a shot and post back with results.

As for the WEP key, I had that changed already so I know that's not the issue - my other PCs work just fine with the new WEP.

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January 2, 2008 at 15:22:11
Well, I got it working. Apparently, all I had to do was "Let Windows handle my wireless networking" rather than use the Linksys software that came with my wireless adapter and took over once I installed it.

As soon as I disabled the Linksys software and put Windows back in charge, it correctly repaired my connection and found an IP from the router.

Thanks to everyone who tried to help! Sometimes the simplest solution is the hardest one to come by, eh?

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