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Hi,
After 2 years of good work, my Novell seems to have a problem. It runs on a HP LC2000, with an internal SCSI card with a tape drive connected and a Megaraid card with 3 HDD.
Since a few days, my server was running slowly (lost of mapped drive for users...) .
Arcserve didn't work anymore and PFC give me an error (E21111 No backup device found on host adapter [board 0]. The Board 0 is suppose to be the internal SCSI card but now, it's the Megaraid card. And the internal SCSI card is not detected anymore.If I unload the driver and arcserve, the server runs fine. The configuration seems to be ok.
Any Idea that could help me...
Have you tried turning off your tape drive and turning it back on? I had a similar problem where my server won't boot on a reboot unless I reboot the tape backup.
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I did all the first tests. Thinking of a hardware problem, HP came to change the motherboard of the server.
When I launch symhinw.ham, an error occur.
If I launch hdetect, Novell don't detect anything else than my Raid card and my IDE CDRom.
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I would launch the SCSI config and see if it sees the card. You can usually get into the SCSI config during boot-up by pressing keys instructed on the screen. Check the setting for the card to include termination, interrupt, etc. If the BIOS does not see the card, the card must be bad. Make sure the device attached to the SCSI card (Tape drive in this case) is properly terminated. If the system sees the card and not the tape, then replace the ribbon cable to the tape drive.
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It sure sounds like a Novell Driver issue for that SCSI card. Make sure you have HP's driver and not Novell's. I have seen problems using Novell's driver for vendor-specific stuff.
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he he he :)
I have checked this too. I got the latest drivers from HP. Same problem.... the driver loads, gives an error about hardware not detected and unloads.
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Ok now you have me wondering. I have worked with HP equipment for 10 years. Did you change the slot the RAID controller was in? Make sure the Interrupt is different for the two SCSI controllers. The slot is typically configured for a specific IRQ. What did you change if anything when the problem started? Did you do a flash update to the BIOS when the problem started?.....If so check the settings for the SCSI controllers by going into the setup.
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The problem came by a sunny day of january. :)
Before the server worked fine, and during a day, users called me cause they couldn't access the directories anymore. It was very slow.
Nothing was really wron at the console except it was very slow. I restarted the server and the PFC error came with ARCSERVE due to the fact the onboard SCSI card wasn't found.
HP came to change the motherboard.
That's all.
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You never said if you checked the Interrupts for the two cards. The only other thing I can think of is to remove the ribbon cable from the internal SCSI card to the tape drive and see Netware sees the card then. That would eliminate the tape drive as the source of the problem. If Netware sees the card then, then possibly your driver for the tape drive is wrong or bad, or the drive itself or ribbon cable is bad. They do go bad. Are you sure you did not do a Service Pack update before this started?
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Sure about the service pack.... (or i was drunk enough to have forgot it ;) )
I already test the ribbon cable thing with the HP technician that came to change the motherboard. I will check again...
for the IRQ, well, I'm not sure. I will check this one.
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