After installing SP9 everything was fine except, Arcserve software does not work. The message was; ARCSERVE. No license file found or insufficient rights to the license directory. Arcserve scheduler is unloaded E0196 Invalid license ............ E24005 failed to open file SYS:\ARCSERVE.6\csloader.log No such file or directory Under 1.2 of nw4sp9.txt technical document it says; Should you experienced a licensing error when installing the Support Pack, run the DSREPAIR utility followed by the SETUPNLS utility. So I think this could be the solution. I'm not familiar with DSREPAIR and SETUPNLS and hope the following are the options to choose. Load DSREPAIR. Then choose Unattended Full Repair. Next, run SETUPNLS which will give the following prompt; 1. Old NLS schema extensions detected. Convert old NLS objects? Select Yes 2. Do you which to remove the old NLS scheduler extension? Select Yes Is there anything else I need to do? Thanks

Your Arcserver license is corrupt. Go to the CA website. There is a procedure to recover the corrupt license.