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Printer problems
Name: Andy Date: February 20, 2003 at 15:38:49 Pacific OS: Mac 9.2 CPU/Ram: 600 mhz/384 mb
Comment:
I connect my hp 3330 mfp all in one laser printer to a pc via parallel and to a mac via usb. I was able to connect the hp printer after much help from support at hp because of conflicts with settings in the mac. Problem is now that when the usb cable is plugged in, the computer will not start, but if I unplug it and plug it back in, it starts up fine. The support woman said it's a conflict with settings and I'll have to turn everything on and off until I find the culprit, problem is that I am not good with macs. I am pc and my mom uses the mac but is computer illiterate. could anyone help me fix this problem? Any help would be greatly appreciated with her blue/white g3 mac. Thanks
Name: the pickle Date: February 20, 2003 at 18:05:43 Pacific
Reply:
See if putting a hub between the Mac and the printer helps anything.
Also, see if booting the Mac with the printer connected but turned off helps.
When you say "will not start," do you mean it doesn't give the power-on chime at all, or it boots but crashes partway through boot?
p
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Response Number 2
Name: Andy Date: February 25, 2003 at 08:40:29 Pacific
Reply:
When I press the power button nothing happens at all. It refuses to do anything but stay off. When I unplug it, the computer will start up no problem. How do helps effect the computer?
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Response Number 3
Name: the pickle Date: February 25, 2003 at 14:20:03 Pacific
Reply:
*Sigh*...
See if putting a hub between the Mac and the printer helps anything.
Also, see if booting the Mac with the printer connected but turned off makes any difference.
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