I recently updated my G4 with OS 9.2.1. Suddenly, I can't open my printer, a GCC XL 616. I get different error messages depending on the program I'm trying to print from, but the basic OS message is, "can't open printer." I can see the printer, I can choose it, I can mount it on the desktop, I've updated its drivers (which GCC says are compliant). But nothing. I can't even open virtual printers, like PDF or PS, which I use regularly. I did not think this was OS-specific, but I've seen a number of other references to this problem. But no solutions. Does anyone know the answer?

What OS were you using before, and what happens if you go back to it? p

If you are using Adobe Type Manager: Disable it and reboot. See if it helps. I had a problem with 9.2.2, and running ATM lite where I could not see my printer. Seems every OS update finds ATM behind the pack in compatibility.

I upgraded from 9.01. I'm trying to avoid going back, because a clean install would have its own set of problems. Plus, I hate being locked into reverting when I feel like there must be a solution out there. I'll try the ATM fix. I susbequently saw this same problem referenced in a forum on Apple's site, and a solution there also mentioned ATM and a conflict with Suitcase -- which I use as well. Thanks to you both!

OK, in case anyone else out there comes across this and is wondering: This is definitely a Suitcase-ATM conflict. First, you need to have ATM Light 4.6.2 with 9.2+. Also, make sure ATM falls after Suitcase in the control panels, so that it loads last. You can do this by adding a space between the tilde (~) and the word "Suitcase." This solved it for me, anyway!

Are you talking about the 'suitcase menu fonts' control panel? I am using SC8

Yes, that's it. SC8, and that's the file name you need in control panel. Suitcase should be second to last, and ATM last. I'm not sure how the files were ordered before I upgraded to 9.2, but after the install, ATM was second to last, and Suitcase came last. That's the conflict. Each file has the ~ character in front of its name, so "~ATM" comes before "~Suitcase." So rename the Suitcase file with a space between the ~ and the S. The file then moves above ~ATM. Restart, and you're back in business -- and you can use both ATM and Suitcase. BUT, you also need to make sure you are using ATM Light 6.2.2. If not, it's a quick and free download on Adobe's site.