Need help installing printer on Mac G4, OS 9.2.2

November 16, 2012 at 07:47:33
Specs: Mac OS 9.2.2

Hard drive corrupted. Clean install on everything, except I cannot get the printer to be seen by the chooser. When I try to print a test document, I get the error message "Cannot open the printer. [64]" I'm desperate to get this done as I am on a design deadline right now and need a proofing device.

Timely assistance would be greatly appreciated. Thanks, and Happy Thanksgiving to all the TomCats on this forum!
:-)


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#1
November 20, 2012 at 22:18:24

hello!
Since you have recently reinstalled the os I am not pretty sure if you installed the printer drivers after that or not! moreover if you can give the printer model no. and the OS Version ..could have helped better!

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#2
November 21, 2012 at 05:29:08

Hi Naveen,

Yes, I installed the printer driver about 20 times!! Just for the record, it is an HP3800 color laser jet and Mac OS 9.2.2. I called a bunch of geeks that advertised Mac and finally found one who remembered 9.2.2. He came to the house and was successful in both that and a font recognition problem I was having with QuarkXPress.

Thank you for trying to help!


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