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Long post. Sorry. Also posted in
Networking Forum:I have two Macs networked through a
Linksys switch and router and my Cable
Internet signal loses speed and then
goes away completely over the course of
3 hours or less.Here are the details:
Two computers:
1) PowerBook G3, Mac OS 9.0.2 (have
also tried 9.1 and 9.2.1 with no change),
TCP/IP 2.5, Open Transport 2.62) iMac G3 333mHz, Mac OS 8.6, TCP/IP
2.0.1, Open Transport 2.0.3Each of the above connected with Cat 5
cable to:1) Linksys EtherFast 10/100 8-port switch
and2) Linksys EtherFast 1-port Cable/DSL
Router.Charter Cable (my ISP) provided a
Motorola Surfboard modem after the
original 3Com modem they gave me
appeared to be the problem (but now I
guess it wasn’t).The symptoms:
Internet service is fast enough to start
with (though somewhat slower than a
direct connection to the modem), but
gradually slows until page elements are
not loading and finally any attempts to
load new pages fail. I can reboot
everything and it comes back a time or
two, but eventually even powering
everything down and bringing it back up
fails to solve the problem and I am left
with no Internet connection at all.Once the computers reach this point,
even a direct connection to the modem
produces no results. This is what I get:My iMac tells me Ethernet is up, but
refuses to go get an IP address (or
assign itself one) until I trash the TCP/IP
prefs and reboot. Then I usually can get a
slow connection, which then starts to
degrade until I'm back where I started.My PowerBook, on the other hand, tells
me Ethernet is down and I can't get it to
do anything but give itself an invalid IP
address.I can take this PowerBook, in this
“Ethernet down” state, to a friend's house,
where a virtually identical network exists,
and it gets online and surfs quickly with
no problems. So the problem doesn't
seem to be the Mac OS configuration.
Both modems I have tried yielded the
same result, so I also don’t think it’s the
modem.Switching cables often will fix the problem
to some degree, but only for a while.
Soon any new cable put into the network
produces the same behavior.The cable ISP says they have no known
issues in my area, and as I mentioned, I
already tried changing the modem.I work from home and desparately need
Internet access. I’m hoping someone out
there will be able to say, “I know what’s
happening.” No one around here seems
to have a clue.I work from home and must have Internet
access to do business. HELP!-Matt Barker
Asheville, NC

I suspect your router. If it's under warranty, return it and get credit toward a different one. I've heard more negative comments about the Linksys routers than any other brand, though I don't have first-hand experience with them myself.
p

I JUST went through this problem myself. contact your ISP there may be someone using a static IP that the upstream router does not know about, essentually you are bumping that individual off the net, when they relize it they are comming back and bumping you off the net. the frustrating part is you will probably have to escalate you tech support call all the way up to the network engineers.

Thanks for the replies.
Cable company tech came out this
morning and tested the signal, and it
checks out OK, apparently. Direct
connection seems to work OK right now.I too am beginning to suspect the router.
But is it the hardware, the firmware, or
the configuration? That's what I'm
checking into now.More updates as events warrant.
-Matt

running os9 powerbook g3 400, had problems getting connected to my pc lan w linksys 5 port switch. Found that it seemed to be a problem w the autosense on the switch.It would work into a dedicated 10baseT but not an autosense 10/100 port on the switch. Here's the text of another message I found elsewhere on this forum that talks about a very similar known problem to yours, hope this helps:
Name: Ross
Date: March 20, 2000 at 20:20:45
Subject: G4 drops Ethernet connection
Reply:
Hi Karina,
Check out the following URL. There are known issues with iMac, G3 and G4 macs on Ethernet networks that involve them losing their network address. Apple have a "work around". Its value depends on your budget.http://til.info.apple.com/techinfo.nsf/artnum/n24887
Hope this helps
Ross

I suspect the Linksys router.
I've heard a few reports from users who have had nothing but trouble with Linksys routers and Macs. I have yet to hear positive experiences with Linksys routers and Macs.
Best bet: exchange it for a router from a company who isn't so blatantly anti-Mac. (Ever try to call their tech support for Mac help? Impossible.)
p

Well, it appears to have been the router. I
swapped my first Linksys out for a spare
Linksys that a friend had: No go.Some folks I consulted thought I might
have a bad switch, but the switch I had,
and then a hub from my friend both
seemed to function OK if the router was
not in the equation.So I did a little homework on routers and
determined that the Asanté 3004 looked
like the Mac-network-friendliest of the
bunch. Ordered one, got it and installed it
today. Everything has worked beautifully
since.So the bottom line advice I can give is: If
you have a Macintosh network, avoid
Linksys and go with Asanté.I know some folks have no trouble with
their Linksys routers, but I sure wish I had
saved myself a week's worth of
headaches and bought the Asanté first.Thanks to all who contributed
suggestions!-Matt

Another long post, sorry:
I am continuing to have the same problem, even when connecting the cable modem directly. One PC and one G4 connected to cable internet. PC is working fine, no problem. G4 worked fine until about three weeks ago. Suddenly started losing connection. Problem continues to this day.
With OS 9.1 installed, connected to ATTbi cable through RCA cable modem, both through and bypassing a Lynksys 5-port switch -- I have a connection and then suddenly it disappears. Unplugging and replugging the ethernet cable gives me about 4 more hits before losing connection. Same results if I open TCP/IP and re-choose same configuration or set up same new config.
Have been on the phone with ATTbi several times through the last 3 weeks, gone through 4 "tickets" with them and have gotten 4 different answers.
1 - First thought it was the Linksys switch, but alas it is not.
2 - Next they said they would check things at their end and the problem should be corrected.
3 - I called 2 days later and they had "closed the ticket" with the explanation "bad patch cord," which no one seemed to know what that meant. Lady I spoke with assumed it was my CAT-5 cable.
4 - The next person told me that only one IP address was assigned to this account and we needed to order a 2nd IP address. Did that...no change.
5 - Yesterday I upgraded to OS 9.2, hoping the problem involved the TCP/IP control panel. Nada.
6 - This morning I opened up the G4 to re-seat the Ethernet card but found it is not a separate card but incorporated into the mother board. Then swapped out the cable as I put it back together, same problem.
Is there any program or process I can go through to check my Ethernet communication to the modem to see if it is the problem?
HELP! :o)
Thanks.
- Jeff

And on re-reading the above thread, I'm
thinking *you* might need to toss your
Linksys POS and get a better router as
well.p

I have trashed my TCP/IP settings more
than once and that seems to have no
effect.Even bypassing the Linksys and
connecting directly to the cable modem
the same problem exists.

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