iBook won't show updated webpages
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Original Message
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Name: philbo
Date: April 8, 2002 at 14:34:40 Pacific
Subject: iBook won't show updated webpages |
Comment: Hi all, Have a really weird problem with a customer's computer. Neither Netscape Communicator 4.7 nor Internet Explorer 5.1 will show her her church's updated webpage! The webpage shows up fine on other computers (my Win98 incluede), but brings up a webpage that she says is two years old! The site hasn't moved or anything, so I'm at a loss. Here's what I've tried so far;
1. Clearing cookies in both IE and Netscape
2. Clearing History in both
3. Clearing Cache in both but nothing has fixed the problem. Could it be settings regarding how she connects to her internet provider? It's weird, because other web pages seem to work fine (at least ones she accesses normally...mmm boy, now what? Here's her system at a glance... iBook
Mac OS 9.0.2
64 MB Memory
Vitrual Memory 140 MB
Internet Explorer 5.1
Netscape Communicator 4.7 Thanks again.
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Response Number 1
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Name: the pickle
Date: April 8, 2002 at 16:20:13 Pacific
Subject: iBook won't show updated webpages
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Reply: (edit)Her ISP might have a proxy server set up that has a problem with its cache. Any chance iCab works? What happens if you hold down the option key and select Reload in any of the three browsers? p
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Response Number 2
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Name: philbo
Date: April 9, 2002 at 12:31:26 Pacific
Subject: iBook won't show updated webpages |
Reply: (edit)Haven't tried iCab or the Option/Reload thingy yet; have tried to Reload a page, but that's all. I'll let you know the results...
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Response Number 3
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Name: philbo
Date: April 12, 2002 at 07:56:58 Pacific
Subject: iBook won't show updated webpages |
Reply: (edit)You're not going to believe this; she checked with her friends who have the same ISP, and sure enough, they were having problems, too. I contacted the ISP; they were "seeing" the old website, too. Guess what? If you type in the four-number set of the IP address, viola, there is the NEW webpage. They're working on the issue as to why it won't hit the new webpage with URL. Damndest thing I've ever seen...
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Response Number 4
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Name: the pickle
Date: April 12, 2002 at 10:45:08 Pacific
Subject: iBook won't show updated webpages
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Reply: (edit)Sounds like the ISP has a misconfigured DNS or cache proxy somewhere along the line. p
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