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HP scanner not found
Name: TimB Date: November 14, 2000 at 11:07:45 Pacific
Comment:
I have a brand new HP scanner hooked up to my G4. My problem is that when I go to import in Photoshop, there is no 'twain' option - my choices are: anti-aliased PICT... PDF Image... PICT Resource ... Annotations (grayed out)
When I go to HP Scanjet controls in the apple/control panels, under the general tab, USB is checked and grayed out in the dialog box is a circle, not checked, that says "Not Found"
Name: Danny Date: November 21, 2000 at 06:39:26 Pacific
Reply:
TimB:
I'm assuming the scanner is Mac compatible. The first thing I would do is trash your previous installation and reinstall the scanning software from the CD.
The HP software may not necessarily include a Twain plugin for Photoshop. If it does but doesn't automatically install it in your Photoshop folder, you may have to manually look for it on the CD. The Twain plugin should go in the import/export folder in your Photoshop folder. If it doesn't, you'll have to use whatever scanning utility HP provides to scan, save your scan, then open it in Photoshop.
If none of that works, you may have a problem with the USB connection. Try another USB device in the slot. Try another USB cord.
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