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ftp firewall issues

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Name: tragio
Date: January 9, 2003 at 11:43:12 Pacific
OS: Mac OS 9.2.2
CPU/Ram: G4 Quicksilver with 384mb
Comment:

I'm a G4 (OS9) user with a Siemens
SpeedStream 2624 dsl ethernet router
with a built in firewall that is preventing
me from transferring files via ftp to a
remote site.

The company I'm ftp'ing to does not allow
connection to their servers via passive
mode.

The router manufacturer doesn't support
Mac and claims they don't support ftp
issues (I suspect they just don't want to
deal with Mac users)

I'm desparate. For the past couple of
months I've been disconnecting my
network when I ftp, but this is really NOT
an efficient way to get things done.

Any ideas? (Again, passive mode IS NOT
an option - the company I'm sending to
REFUSES to accept files via passive ftp.)



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Response Number 1
Name: ChrisP
Date: January 9, 2003 at 12:41:58 Pacific
Reply:

You're probably going to have to use port forwarding. In your router settings, there should be an port forwarding option. From there, you'll be able to choose which service (FTP) you want to use, and the IP address of the site you want to connect to. This should allow an active connection.

----chri.s-


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Response Number 2
Name: tragio
Date: January 9, 2003 at 13:45:23 Pacific
Reply:

I consider myself fairly knowledgable on
my Mac, been doing all my own
troubleshooting, upgrades, installs, etc.
for 15+ years, but this firewall and router
stuff is really over my head. I do know
enough to know that ftp usually uses
ports 20 and/or 21, but don't even know
what to do with that info.

I've been to my router settings site MANY
times (192.168.254.254) and can't find
anything there that makes sense to me.
(Went again after reading your post and
don't see any port forwarding options.)

The options I have to work with are:
LAN
Password
Status
Wireless
Advanced
Internet
Access Control
Dynamic DNS
MAC Address
Network Clients
Options
Printer Port
Routing
Security
Upgrade
Virtual Servers
Remote Management

Does any of this look relevant to you?


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Response Number 3
Name: the pickle
Date: January 9, 2003 at 14:06:09 Pacific
Reply:

It's gonna be under Routing, Advanced, or Virtual Servers, most likely.

Note to self: don't buy Siemens equipment.

What happens if you lie and tell them you have a PC with the same problem? If the problem truly is as you describe it, the OS on the computer won't matter one bit.

p


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Response Number 4
Name: ChrisP
Date: January 9, 2003 at 16:54:17 Pacific
Reply:

I've had wonderful luck with my Netgear 4-port Router. Easy to use.

----chri.s-


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Response Number 5
Name: tragio
Date: January 9, 2003 at 17:56:49 Pacific
Reply:

Well, tech support at Siemens still says
they don't support ftp, but did send me to
an article that offered this info:
SpeedStream Routers -
Configuring FTP via Cable or DSL Modem
* Solution
Login to the router.
Select [Advanced Setup > Virtual Server]
and enter the following:
a)     Specify the private IP of your FTP
server
b)     Specify the Private Port . (In this case
it would be 21 for FTP)
c)     Specify the Public Port you want to
grant user to access your FTP server.
(The Public Port can be the well known
port number 21 for FTP or 2121 for
access.)
Click [Enter] and your changes will take
effect immediatiely.

I did all of that and this time I was able to
conntect to the remote server, and see
the folders, but data only transmits at 106
bytes per second. (at this rate I'm please
to announce it will ONLY take me 77
hours, 53 minutes and 3 seconds to
upload a 16mb file!!!)

When I disconnect from the router and
connect my ethernet directly to the dsl
modem speed is normal.

I hate to think I just have to throw away the
money I spent on the Siemens router and
am a little nervous to go buy another
brand. How do I know for sure it's the
router and not something obvious and
stupid that I'm doing wrong?

Everything else works perfectly fine thru
the router, just not ftp.


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Response Number 6
Name: the pickle
Date: January 9, 2003 at 18:52:51 Pacific
Reply:

How recently did you buy the router? You may still be able to return it for a full refund, or at worst a 10-15% restocking fee.

I can second that recommendation for Netgear, and their tech support doesn't actively refuse Mac support, though they aren't as knowledgeable about Macs as I'd prefer.

p


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Response Number 7
Name: tragio
Date: January 9, 2003 at 19:46:25 Pacific
Reply:

Thanks for the input. I guess I have to
admit defeat with the Siemens model. I'll
check my receipts for the return policy and
look for the Netgear router.

(BTW, does Netgear manufacture a
wireless router?)


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Response Number 8
Name: radioboy
Date: January 9, 2003 at 19:57:13 Pacific
Reply:

So glad you asked about "wireless". Yes indeed, Netgear makes a number of wireless products, including the one I use , the MR314. I use it to share a broadband connection with two Macs and a pee-cee. It's great. Check out produts on Netgear's site.


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Response Number 9
Name: the pickle
Date: January 9, 2003 at 21:08:45 Pacific
Reply:

I also use the MR314, though it's been discontinued and replaced with the MR814, which has been similarly highly recommended.

p


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Response Number 10
Name: Chris P
Date: January 9, 2003 at 23:01:25 Pacific
Reply:

I have the wired 4-port version, the RP614. It hasn't given me a single problem. Well worth the forty dollars (hooray for opened products at Best Buy) I spent for it.

----chri.s-


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