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disk is full???

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Name: Tracy
Date: August 7, 2003 at 20:44:46 Pacific
OS: mac os 9.2
CPU/Ram: g4
Comment:

When I try to send or save ANY email with
attachments or receive a large (4+mb)
attachment in Outlook I get a message
saying: "The action could not be
completed. The disk is full."

My mailbox IS NOT FULL and I have about
5gb free space on my hard drive. I did run
dangerously low on hd space this
afternoon. Did an archive & deleted files.
Ran Norton Speed Disk afterwords and
fragmentation is light so I didn't defrag.

Any ideas? I desperately need to send
and receive a few larger files this evening.



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Response Number 1
Name: saverrio
Date: August 7, 2003 at 21:04:55 Pacific
Reply:

what email do you use? Is it yahoo, netscape, juno...

most email accounts will NOT let you send files that
are over 2 or 3 megs.

If you can try to compress the file before you send it.
Use stuffit Drop Stuff or ZipIt to compress. You can
get free downloads of these at www.download.com


Hope it helps

Sonny


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Response Number 2
Name: Tracy
Date: August 7, 2003 at 21:39:14 Pacific
Reply:

I stated in my original post that I am using
Outlook. I regularly send and received
emails up to 7mb without any problem.
(My mail server allows me a 20mb
mailbox and have actually emailed files
up to 12mb in the past no problem) Now I
can't even send a 200k attachment.


0

Response Number 3
Name: saverrio
Date: August 7, 2003 at 22:21:50 Pacific
Reply:

Ok, what I am asking is who is your internet with.

Outlook is just an application for sending and
receiving email. Your mailbox size is ONLY for saving
messages. It has nothing to do with what size you
send or receive.

Dont get angry it wont help your situation.

NOW! I can see from your email address that you
have COX internet. Have you called their Tech
Support. They may be having problems with their
server thus will cause problems with you sending
and receiving attachments.


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Response Number 4
Name: Tracy
Date: August 7, 2003 at 22:51:49 Pacific
Reply:

Sorry I misread what you were asking. I
understand the difference between and
ISP and an email program.

I don't have Cox. My ISP is bellsouth.net
(which limits attachment size to 5mb per
email) - but that is not the server I was
trying to send files from. I am using the
local server which hosts our website.
They do not limit the size of my
attachments.

This is not a server or an isp problem
though. It is something with Outlook or my
HD.

I have tried to send a 200k attachment
thru each server and get the same
message. (Actually the email is never
even reaching the isp server - The
message pops up before Outlook
finished encoding the attachment - I can't
even save an email to draft with an
attachment.


0

Response Number 5
Name: WilliamLH
Date: August 8, 2003 at 00:09:04 Pacific
Reply:

Sounds like your Outlook database is corrupted, have you done a rebuild? (Launch Outlook while holding down the "Option" key. Should ask if you want to rebuild, if you say no, it will then ask if you want to do a complex rebuild, do the later ONLY if the first option will not work. (This is the case on Entourage, I am not sure if this option is available for Outlook)
Let us know if that works and if Outlook has the rebuild option, I am interested.


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Response Number 6
Name: Tracy
Date: August 8, 2003 at 05:10:26 Pacific
Reply:

THANKS!!!!! That was the solution.

FYI the 1st dialogue box in Outlook asks if
you want to "Compact" the database. If
you say no it asks if you want to do a
"Complex rebuild". Compacting worked
for me!


0

Response Number 7
Name: WilliamLH
Date: August 8, 2003 at 11:23:50 Pacific
Reply:

You are welcome and thanks for the follow-up


0

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