When attempting a purchase on Ticketmaster I can't get beyond the captcha screen on my Apple laptop, yet I can on other computers. Basically I type in the captchas, click continue and nothing happens. Reloading the page doesn't work. Presumably it's a problem with my settings but I can't work out how to solve it. Any ideas welcomed.

So few clues ... I'll ask you to update your Mac OsX software, choosing that entry under the Apple menu. Install everything suggested and repeat, restarting as instructed. Repeat until your Mac does not find any more upgrades. If your web browser is Apple Safari take the Preferences entry under the Safari menu, then select the Security tab. Next to the label "Web content" turn on all four checkboxes. Enable plug-ins, Java and JavaScript as well as blocking pop-up windows. Try your web page again, If this does not work, please reply with what version of Mac OsX you are using (Apple Menu -> About This Mac) , what web browser you are using and a Url for the page you are fighting with. Captcha is a technique, not one specific widget. Cheers, Lantz

Thanks for the response. Unfortunately it didn't work. I had already tried your second suggestion. The page with the captchas on seems not to load properly, as in it says it's loading but the word "loading" never goes off and the pin wheel turns relentlessly in a light grey box. If I stop it by clicking on the cross and try reloading the page it asks if I want to send the form again, so I do but the same thing happens. When I do get the captchas to appear on the screen I type them and click continue but nothing happens. If I click the continue button without typing anything it basically tells me I need to enter the captchas and therefore I am back to the same problem. In the grey area near the bottom of the screen it always says "completed 35 of 36 items". I've had the laptop only a month or so and it has done everything else I've wanted it to like a dream. It's version 10.5.8 with a 2.4 GHz Intel Core 2 Duo Processor, I'm using Safari 4.0.3 and a url is: https://www.ticketmaster.com/checkout/reserve/qMCc6kn_y aBHHRL0NYxQN0DbNLy5d_Jpc3dt_W75X7zXwn2vEjZmTp 7YYeagFvOs I've also tried resetting Safari and emptying cache. It's very frustrating! Thanks again, Stephen