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cant send email from outlook express...

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Name: gary boozy
Date: August 21, 2002 at 06:21:47 Pacific
Comment:

...and cant think why. i've done a test to
send an email to myself, from my yahoo
address to my freeserve address and
vice versa. nothing. i dont get a 'failed to
deliver' message or anything, just a
progress bar stuck at zero. like said, i can
still recieve emails, i just cant send em.

i can send emails direct from yahoo and
freeserve websites though... whats goin on????

thnx,
gb



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Response Number 1
Name: gary boozy
Date: August 21, 2002 at 06:30:24 Pacific
Reply:

also i have started using a new isp,
Breathe.com. could this be part of the
problem? do i need to change settings for
the new isp? thanks again

oh, using G4 400, 9.2.2.


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Response Number 2
Name: Rich L-W
Date: August 21, 2002 at 07:45:10 Pacific
Reply:

Some ISPs have blocks in place to prevent users
accessing SMTP servers that are not their own,
hence stopping you sending e-mail through the ISP.
If you are trying to use the same e-mail account
that you had before you changed to breath, that is
possibly why you cant send, but can recieve.

A workaround is to setup the breath e-mail account
in outlook (Tools>Accounts>New and setup the
account as per your ISP settings) and in the "reply
to" field insert your old e-mail address... that way
when you send an e-mail and someone clicks on
"reply" it will come to your old e-mail account.

If you reply to an e-mail that was sent to the old
e-mail account, you need to make sure that in the
"from" field you select the new breath account (Or
possibly "send using").

I hope this helps.

:+)


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Response Number 3
Name: gary boozy
Date: August 21, 2002 at 11:40:52 Pacific
Reply:

thanks for your suggestions, rich - i tried
them but nothing seems to work ! am lost
- any more suggestions???

*pulls hair out*

cheers,
gb


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Response Number 4
Name: James
Date: August 21, 2002 at 23:58:36 Pacific
Reply:

Uncheck both "SMTP service requires secure connection" and "SMTP server requires authentication" in the "advanced sending options" in Outlook Express.

Breathe.com's SMTP server should work for you for sending mail for any account you choose to use it for.

If the above options are not checked, and Breathe's SMTP server is still not working, call them to help you figure it out.

James


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Response Number 5
Name: gary boozy
Date: August 22, 2002 at 03:57:01 Pacific
Reply:

aha! cheers james and rich - the
combination of both your tricks has
solved the problem. after i set up outlook
to use breathe.com as default mail,
somehow the 2 'smtp service...' boxes
were mysteriously checked. might have
been me in blind frustration ticking
everytrhing the other day and i just forgot,
but all is good now, except sending from
outlook using any other email addy
seems to be a problem. maybe breathe
only lets u use their own to send..??
anyway thanks again chaps,

gb


0

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error type codes referenc... PS to PICT on Mac OS X



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