I'm using OS 10.2.6 and Office X--all the way to the Office 10.3 update. I see the little trianglein the lower right corner of the toolbar for resizing, but when I click to drag it out, it won't resize. I've checked the MS Knowledgebase, but they only indicate it's a problem for Windows XP and one other Windows OS. I have this 17-inch screen, and a toolbar that will only go to about 6 inches. Very annoying. I suppose I could live with it, but I'd rather not. Any ideas? Thanks in advance!

Hmmm Try dragging the corner of the Toolbar at a straight 45° diagnol path from your upper right to the lower left of your screen. It should jump down in big increments (as opposed to a smooth resizing) to a rectangular panel where the tools are double stacked. Tell us if this works. cheers cw

Nope--not moving at all. Like it's greyed out or something.

ok... but is the Toolbar "greyed out"? eg: can you use it's tools? (you could always try change your screen resolution - Go up to top left Blue Apple >> scroll down to "System Preferences". In the System Preferences panel, under the heading "Hardware" - click once on "Displays" and switch it from whatever Resolution is currently highlighted to a higher Resolution - eg: 1024 x 768 or 1056 x 792. See if your particular eye-site can cope with these changes). Tell me how you go. cheers cw

No, the toolbar is not greyed out, just the resize arrow. I am able to click the "more" arrow above the resize arrow and get more tools listed, but I'd like to see them all at once. I certainly have enough real estate. I'm already at 1152 X 864 resolution. Just so's you know, I'm pretty technogeeky. I've worked on PCs and Macs. Took the IT Technical Assistant Trainee position for the county and tested in the first group (meaning my score was between 96 to 100%. I had to demonstrate knowledge (granted, on a PC) of Word, Excel, Powerpoint, and Outlook. I've checked the all the preference tabs of Word, but I've even had this problem in Excel--pretty much the two Office X programs I play in. I can't see anything that remotely relates to it. Checked the customize tools selection of Toolbars. Checked the "Help" feature of Word and Excel. Checked the MS knowledgebase--it mentions a toolbar lock situation only for Office in two Windows OSs. Did a Google web search on the problem using the keywords of "Can't resize toolbar," "Office X," "OS X," "resize toolbar," "toolbar," and every permutation thereof. Checked a couple of Mac sites, and here I am, trying to work this out. Office X is updated as much as it can be. I've run a diagnostic on my computer--it solved nothing. Updated my virus definitions and ran a scan. I'm clean. My toolbar is also doing other funky things, like greying out insert column and insert row buttons I've put onto the toolbar, so I have to use the menu instead. I hate that. I really do hate Word, and would prefer to use Quark or InDesign, but I don't have those anymore for my computer. I'm saving up for InDesign. But I generally love Excel, except for these problems. I used to do graphic design (back in the days of hot wax, Excacto knives, and Mayline parallel bars--I was GOOOD) and then work in Quark before I got OS X, and it's too annoying to work in Classic. Sigh. Where do we go from here, or are you as stumped as I am? I just let you know the above so maybe we could move beyond the basics of screen resolution and "Is your toolbar greyed out?"--don't mean that in a hostile way at all. Just thought we could save ourselves some time. Theresa

OK Theresa - have you tried applying the "OfficeXSR1Updater"? If not, go to this URL: http://ftp.gentoo.skynet.be/pub/ftp.microsoft.com/ officex/ It's the second item from the bottom of the list marked "OfficeXSR1UpdaterEN.bin" If this solution also fails, going via the KISS rule, Deinstall MS Office X completely and reinstall it from scratch - including the updates. Make certain all viral software is "off" before reinstalling. Tell me how you go. Cheers cw

See if there's a prefs file for Office that you can pitch out. p