Hi, the finder on my friend's computer is damaged. I have tried to boot from the cd (holding the c key down from the moment I hit the power button, but it won't boot up. I can boot it up from my Norton's cd though. Any ideas?

Try it the old fashioned way. Put the CD in and allow it to mount on the desktop. Via Control Panels (Startup Disk) select it as the start up disk and restart. Good luck!

Sorry forgot to mention it-is the Apple CD clean (no smears or smudges on it?) This could also stop it doing what it should!

Hi, Yes I cleaned the cd and I can't get to the desktop because when the computer (it's an iMac) starts up, I get an error type 41 coming up (that's how I know my finder is damaged). I just reset my PRAM, but I can't get it to boot off the cd while holding the c key.

If you can boot up with Norton, you can therefore, I presume. run Disc Doctor. What did it find/fix? You should run it a second or even a third time if needed until you get "No problems found". Have you rebuilt the desktop? (I don't know if it would help) If none of that works...Pickles are you there?

Yep, ran Disk Doctor and it told me what I already know, that my finder is damaged and that I should make an alias, which I did, but I can't get to ... Agh! Like I said, I have reset the PRAM, and I also tried the old-fashioned way of holding down "command, option, shift delete" (as ooposed to holding the c key) when I restart, but then I get a blinking folder, with intermittent question mark and smiley face.

Your Finder is fine, most likely. Boot from the Norton CD and throw out the Finder Preferences file. Restart from the hard disk. p