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Solved grey rectangle in iPad mail

June 14, 2011 at 14:04:17
Specs: Windows 7

My iPad has suddenly developed a grey rectangular box with each email, both sent and received. the box is approx 6 x 4 cm. I am unable to erase it although when I expand the email the box moves and diminishes in size but re-establishes itself when email is back to normal size. Please help!

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#1
June 14, 2011 at 14:20:48
✔ Best Answer

One suggestion that I have seen that you could try is to close a few (or even all) applications. Double-click on the Home button, which will show the open apps. Click on the miunus sign to close the app. It won't do any harm to close all of them; you should certainly close the mail app.

This has been reported to solve the problem you mention. Let us know if it works for you.


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#2
June 15, 2011 at 12:26:28

Many thanks! Problem solved and no more grey box, that's great because it was very annoying - big thank you!

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