I am having a strange issue with a clients XP machine. Its has all required services packs for both Office 2003 and Windows XP. Both are SP3. The user is receives emails from various sources and when he tries to open the attachment an error message is displayed indicating that the file is corrupt and the file will not open or recover.
The client has another XP and Windows 7 machine that the files will open on without error.
I have made sure that the machine is up to date with all windows updates. I also have done a system restore to a previous date. I have also performed a full virus scan which was clean. Last week removed office 2003 and install 2010. The issue still remains. The machine then blue screened last friday.
The machine has plenty of disk space and CPU/RAM usage is 1-5%/750mb.
Any suggestions would be greatly appreciated?