Wiping out a UDF partition on a Hitachi HTS 500 GB Ext. HD?

April 23, 2012 at 10:31:34
Specs: Windows 7
Hello all

I am trying to wipe a Hitachi HTS 500 GB external hard drive clean. (I am doing this on a Windows 7 Professional machine.) I want to use it to house some Windows 7 images locally. I would like to be able to then restore them from this drive the same way I can from USB drives.

Problem is, there is a program called LifeStudio that appears as a mounted CD drive. From Disk Management, I can see where it resides. It is a UDF file, but I cannot delete it. I can create and wipe out any partitions etc., but can I just clean out the whole drive? I am trying the HDD Low Level format tool, but it is a long process, and would like a couple of other alternatives if this doesn't work.

Also, I tried using the HP USB Storage Format tool, but it wouldn't allow me to format that part; it said it was write protected. So, I checked the properties, clicked Advanced, set everyone to full permissions and tried it again. No luck.

Many thanks in advance!

--Jim


See More: Wiping out a UDF partition on a Hitachi HTS 500 GB Ext. HD?

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#1
April 23, 2012 at 13:24:13
I'd try booting Windows into Safe Mode and see if you can wipe it then via Disk Management.

MOOOOooove! OH and you're welcome!


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#2
April 23, 2012 at 18:17:01
I'll give it a shot and let you know. Thanks.

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#3
April 23, 2012 at 20:58:30
You may need to change the attributes of that file. Probably now set to read only. Try right clicking the file/folder and choosing properties to view the attributes. Untick the read only box.


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Related Solutions

#4
April 24, 2012 at 05:42:07
Even logged in as the local admin on the machine, it tells me I need administrator access to change the attributes...

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#5
April 24, 2012 at 05:46:27
No, safe mode didn't work...

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#6
April 24, 2012 at 10:33:32
Did you originally use that external drive on a different PC, or did you re-install Windows?

Go to the Hitachi link below for help with that external.

http://www.hitachigst.com/support/i...


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#7
April 24, 2012 at 10:40:46
No - that was the first computer I used it on. I have read that that this garbage is part of the firmware, so I probably can't uninstall it.

I WAS able to delete the drive letter. I am trying to get the drive to show up as a boot device so I can use it for re-imaging.


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#8
April 24, 2012 at 11:02:37
Try deleting any partitions and then recreate them.

Windows 7 has options when formatting an external storage device. You can treat it as a hard drive or as a CD drive. I believe the purpose is so you can boot from it.


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#9
April 24, 2012 at 11:08:37
Thanks for your responses. I have tried severa t imes - I have created partitions and deleted the ones I have created using DOS and the windows utility, and several other tools, yet no matter what, the area that houses the program remains. I may have to resign myself to the fact that there is no getting rid of it.

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#10
April 24, 2012 at 11:17:39
Did you go to the support link I posted in #6 above?

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#11
April 24, 2012 at 11:19:59
Googling for Lifestudio I got a number of hits. One is linked below.

http://www.engadget.com/2010/07/07/...


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#12
April 24, 2012 at 11:27:02
Yes, but it doesn't address the issue of getting rid of the LifeStudio. http://bit.ly/JvNnHw


It does tell how to re-format, but I've already done that. The drive is completely unformatted at this point, but the partition that houses the LifeStudio remains, and mounted itself as a CD drive, until I deleted the Drive letter...the alloted area has not been reclaimed, and still houses the nonsense although it doesn't show up as a mounted CD drive now.


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#13
April 24, 2012 at 12:30:54
Try using Windows 7 Disk Management to merge the space now.

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#14
April 25, 2012 at 04:50:40
Ok - thanks, I will try. It is at another site. I will be going there this afternoon. I appreciate your persistence.

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#15
April 25, 2012 at 09:06:35
"Also, I tried using the HP USB Storage Format tool, but it wouldn't allow me to format that part; it said it was write protected. So, I checked the properties, clicked Advanced, set everyone to full permissions and tried it again. No luck."

I found references on the web that say using that HP USB Storage Format tool DOES work for getting rid of a similar UDF partition that's on some Western Digital external drive models.

In Vista, in order to be able to actually do some things, you must RIGHT click on the program you want to use and choose Run As Administrator, BEFORE you use it, otherwise you won't actually have the permission to do what you want to do.
The same probably applies to Windows 7.

Try again, and see if you can find that.
.....

If the main reason you want to get rid of the UDF partition is you hate the Life Studio installation window popping up every time you plug in the drive, that can be disabled from happening.

Disable Life Studio Software on Your Hitachi External Hard Drive.
http://www.youtube.com/watch?v=daeG...

Detailed instructions for Windows 7.


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#16
April 30, 2012 at 11:23:24
Actually, what I need is to have the drive be recognized as a USB device during the boot so I can re-image from it. Unfortunately, it does not, and I believe that it is due to the LifeStudio nonsense. USB flash drives work just fine...

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#17
May 1, 2012 at 19:11:20
The most frequent problem we who answer regularly on this website have is the person who started the topic has NOT provided enough information !!

Going by your info in response 16, and looking at some of your previous info again, e.g. from your first post " Problem is, there is a program called LifeStudio that appears as a mounted CD drive.".... your REAL problem is probably that Windows can't see the partition on the external hard drive other than the UDF partition in Computer or Windows Explorer !!
.....

LifeStudio Mobile - Technical Support
http://www.hitachigst.com/support/i...

LifeStudio Mobile Plus - Technical Support
http://www.hitachigst.com/support/i...

LifeStudio Desk - Technical Support
http://www.hitachigst.com/support/i...

LifeStudio Desk Plus - Technical Support
http://www.hitachigst.com/support/i...

All of those home support pages have a link to....

Windows 7 Backup And Restore
http://windows.microsoft.com/en-US/...

Obviously, they work fine with Windows 7 Backup And Restore .
...........

Go to Device Manager

E.g. Double click on the Computer icon, click on System Properties in the top bar, select Device Manager on the left side.

If the circuitry of your external hard drive's enclosure is being recognized properly, that shows up under Device Manager - Disk drives as xxxxxxxxxxx USB Device

If you see xxxxxxxxxxx USB Device, the bios is detecting it fine
....

The external hard drive's space other than the UDF partition MUST show up in Computer, and in Windows Explorer, under one or more drive letter(s), in order for you to be able to use it with ANY software in Windows.

In order for it to show up there, the hard drive's space other than the UDF partition must be software partitioned using a method Windows recognizes (NTFS, FAT32, or FAT) and be formatted.

That should show up in Disk Management.

Go to Disk Management.

E.g. In the Start Search box, type: diskmgmt.msc (press Enter)

Scroll down to see the drives and the space on them beside that in a rectangular box.
There are NO files named in the rectangular box - only partitions, or no partition (unallocated drive space) .

As in, the physical hard drive's space (of the hard drive inside the external enclosure) other than the UDF partition should be shown as NTFS (or FAT32) and Healthy.
That space other than the UDF partition must have a drive letter assigned to it as well, which is the default situation , otherwise it won't show up in Computer, or in Windows Explorer.

If that space is shown as RAW or un-allocated, it cannot be seen in Computer, or in Windows Explorer.

If that partition cannot be seen in Computer, or in Windows Explorer, then you can't use it with ANY software in Windows.
.....

Your original problem was probably caused by you unplugging the external hard drive while Windows was running WITHOUT clicking on the Safely Remove Hardware icon and choosing to STOP accessing the drive BEFORE you unplugged the external drive.

Specifically....

See response 2 regarding how you use Safely Remove Hardware:
http://www.computing.net/answers/ha...

Sometimes when you do that, you DAMAGE data on the drive.
Sometimes when you DID DAMAGE the data on the drive, one or more drive partitions on it DO NOT show up in Computer, or in Windows Explorer.

If you had NOT, or have not, deleted that partition, you probably could have fixed / can fix the problem.

E.g.
See response 2 regarding examples of which programs you could try to use to repair the data damage:
http://www.computing.net/answers/ha...
.....

If Disk Management shows the space other than the UDF partition on the physical hard drive (inside the external enclosure) as RAW or unallocated, or if a partition is marked unrecognized or as an unknown type, if you're NOT concerned about the data that was on that partition previously, RIGHT click on that space, delete the partition if it still exists, and make a new one.


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