windows xp installation error

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windows xp installation error

Original Message

Name: wheelspinner99
Date: October 29, 2004 at 02:34:15 Pacific
Subject: windows xp installation error
OS: xp home/
CPU/Ram: n/a

Comment:

I am trying to upgrade my compaq presario 7ap-134 from ME to XP home. I fdisked and formatted the hard drive. After this when i tried to install XP it give me an error.
setupdd.sys could not be loaded / error code is 4.
Microsoft lists this as a hardware compatability issue.
I removed all Add-in cards and booted with just Vid card, Ram, processor, HDD. Same problem. This was the same hardware that came with the computer, i contacted hp/compaq and was told there were no known compatability issues. I have checked the Power supply and case fans, everything seems very operational. I ran the HDD test provided by manufacterer, everything was fine. Not sure of where to go after here. I'm going to test the memory next. Any other suggestions? Thanks in advance.

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Response Number 1

Name: Grok Lobster
Date: October 29, 2004 at 08:18:42 Pacific

Reply: (edit)

Try a different CD-ROM and search this forum for a lot of other suggestions.

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Response Number 2

Name: ham30
Date: October 29, 2004 at 11:51:22 Pacific

Reply: (edit)

You didn't state your CPU and RAM. They might not meet XP's minimum requirements.

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Response Number 3

Name: wheelspinner99
Date: October 29, 2004 at 12:43:28 Pacific

Reply: (edit)

Sorry, the CPU is an athlon 1.1, i think. And i know that i've got at least 384mb RAM inside. I've already tried a different cd-rom. What else can i do?

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Response Number 4

Name: Clyde T
Date: October 29, 2004 at 18:37:32 Pacific

Reply: (edit)

Change the boot order in BIOS and boot from CD, it will then allow you to reformat in NTFS and should install flawlessly.
Clyde

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Response Number 5

Name: wheelspinner99
Date: October 29, 2004 at 23:31:42 Pacific

Reply: (edit)

Already did that. How could i run setup without setting boot device to cd-rom?

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