Windows won't boot up.

September 13, 2016 at 02:23:51
Specs: Windows 10
I just got done cleaning my computer (spray duster and paper cloth clean). To find a windows error (bluescreen), it gathered some information then restarted. Now it seems windows is stuck on a perpetual loop trying to load itself. Can anybody give me any tips to finally get it to load, i've already check that all the wires are plugged in, just not sure where to go from now.
Computer specs: Amd 8350, Msi 970 gaming motherboard, msi gtx960 and 2x 8gb of ddr3 ram.

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September 13, 2016 at 02:31:44
It just came up with a restore option and the resolution is off with the bios menu half way up the screen. I'm starting to think it's something to do with the graphics card.

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September 13, 2016 at 10:46:44
Was the computer unplugged, or if you have an ON/OFF switch on the power supply was it in the OFF position?

Did you try grounding yourself BEFORE entering the case?

What exactly did you do with the Paper cloth?

Did you use water or any cleaning solutions?

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September 13, 2016 at 11:19:33
Sometimes the slightest disturbance can cause edge connector issues to turn up (things move an imperceptible amount onto oxide). Remove the RAM sticks and the graphics card if it is separate and clean their edge connectors with a soft pencil eraser. Pop them in and out a few times to clear oxide off the sockets.

Same applies to any edge connectors. I have had trouble with SATA power and signal connectors.

If that doesn't help, discharge the motherboard components because they can sometimes memorise bad conditions. The procedure is to turn the computer off and remove the power cord. If it is a laptop you remove the main battery too. You then hold the Power Off/On button for about 20 seconds to do the discharge. Reassemble.

Always pop back and let us know the outcome - thanks

message edited by Derek

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Related Solutions

September 14, 2016 at 13:18:06
Hi Swood, when it boots try continually tapping the F8 key.

With luck, it will try recovering the previous good OS.

Good Luck - Keep us posted.

message edited by Mike Newcomb

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