Windows Mail - Can't receive attachments

June 20, 2010 at 17:01:55
Specs: Windows Vista
I am unable to receive attachments from certain email addresses. There is no mention of attachments being blocked, they are simply not attached. When the problem first started happening, I asked if they had actually attached the file and they had. They checked their Sent Items and double checked by re-sending.

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June 20, 2010 at 17:29:42
Not a hardware problem.

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June 20, 2010 at 22:50:18
Are these attachments by chance coming from cell phones? I recently had problems sending pics from my cell to my email and since I noticed it about the time my area switched from alltel to verizon I blamed verizon. Verizon finally got back to me and said it was my AOL that was doing the blocking.

It was odd because as far as I could tell, it was just .jpg's coming from cell phones that were being blocked. Pictures from other sources came through OK.

What was happening was my computer would receive the email and show an attachment but the attachment was blank. I finally fixed it by including a text message with the picture. The text and picture were contained in 2 different files so the attachment was a .zip file instead of a single .jpg file. And that went through OK.

You're not really green until you're soylent green.

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June 20, 2010 at 23:07:04
No the emails are from a company that I deal with. Any email account within that company give me the same issue.
The person writing the email will say "I've attached this..." but then there is no attachment at all. They double check their sent documents and it there is no isses from their end.

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June 21, 2010 at 10:06:43
This isn't a hardware issue as jam said, this should be posted in the Networking or Vista forum, but:

; What Email are you using?
; What Antivirus/Firewall do you use?
; How big is the attachment?
; What type of file is it that they are trying to send (*.jpg, *.zip, *.exe)?

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