|I was trying to do a system restore to get rid of an update which I think was affecting video playback on my machine but an error or something occurred and it couldn't complete it.|
Now Windows cannot start.
It goes straight to a black screen with the header Windows Error Recovery. It says Windows failed to start. A recent hardware or software change might be the cause.
I then have two options:
If I choose option 1: Launch Start up Repair (recommended) - Nothing happens, it returns to the same screen.
If I choose option 2: Start Windows normally - It goes to the Windows Start up screen and hangs there for a few minutes before going to a blue screen which is up for mere seconds. All I catch is it says something at the top like Process1 Initialization Failed and at the bottom something about a memory dump that is over in like 3 seconds. Then it returns to the Windows Error Recovery screen.
It just does that in a loop.
Please can someone help! I don't know what to do and I don't want to lose everything that's on my machine. Thanks in advance.