Solved Windows 7 HP laptop Shutting Down in Sleep Mode

February 21, 2014 at 14:20:41
Specs: Windows 7
I have an HP G62 running Windows 7 that's about three and a half years old. When I leave the computer for extended periods of time, it'll go to sleep. The power indicator will still flash, but when I try and bring it back from sleep it goes dead. This will happen on battery power or when plugged in.

The interesting (and confusing) part is that it will then not turn on unless the battery is in the computer, despite running for minutes or hours on solely a power cable prior to going to sleep. Upon powering on it does not give me a thermal shut down notice, so it doesn't indicate that it's overheating, but it does say that the computer was shut down improperly.

My computer also told me today that I should replace the battery, but I don't want to spend money replacing it if I'll soon have to spend money on a new laptop anyway. Therefore, I'd really appreciate help fixing this problem. I am a relative novice to technology and understand very little of the jargon.

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February 21, 2014 at 14:48:08
✔ Best Answer
Go to Control Panel> Power options> and then into advanced power options and disable USB in hibernate or sleep.

message edited by OtheHill

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February 21, 2014 at 14:58:05
Okay, I disabled the "USB selective suspend setting" on both battery and plugged in power sources. Now what?

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February 21, 2014 at 20:31:30
Your problem is probably not with the sleep itself, but that the hard drive is powering down on its own. Use the power options, leave the sleep mode intact, but use the custom settings and set the hard drive power down to 'Never'. When the machine is in sleep, the sleep mode powers it down, but when the hard drive is set to power down after say 20 minutes and this is the same or less than the time to sleep, it interferes with the proper sleeping so it cannot wake.
Also see this for details on sleep and hibernate from Microsoft:

You have to be a little bit crazy to keep you from going insane.

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February 21, 2014 at 21:53:51
Now what? See if your laptop wakes up then. If not, then do the hard drive settings that Fingers recommends. Usually the problem is with the USB because the keyboard, touchpad, and if used, the mouse are all USB. So there is no working hardware to wake the machine back up.

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February 22, 2014 at 00:43:22
A slight diversion: Why have you removed the battery; is it just because it doesn't hold its charge completely or has it utterly failed (internal short circuit perhaps).
I find the latter to be very rare - in fact have never experienced this myself.

Just my opinion, and I'm happy to be corrected, but I have several old laptops at home and within my circle of family/friends all running on mains but with tired, old batteries of varying efficiency still installed.
Some hold their charge for only a couple of minutes, but usually, this still gives a level of protection against mains power cuts and glitches (similar to an interruptible power supply for desktop PCs) and usually with enough reserve to shut down the laptop safely (hibernate), or at least give a visual 'power' warning.

See how you get on with the previously- provided suggestions, but unless your battery has suffered some kind of catastrophic failure, I'd be tempted to leave it in situ.

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February 22, 2014 at 06:05:07
It's been my habit to leave the battery out simply because I wanted to prolong its life as much as possbile by not constantly charging it. I suppose it doesn't matter much now that it's going kaput anyway, eh? When it does run on battery it doesn't seem to be able to hibernate the computer before it reaches its critical level. But I suppose I'm in denial that it's going because I'd like to dream that my laptop could be portable without lugging a power cord everywhere.

Thanks to Fingers and OtheHill for their suggestions; it's only been less than a day but I haven't experienced the same troubles.

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