Win XP Pro Can't Shut Down

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Win XP Pro Can't Shut Down

Original Message

Name: Sandor (by prdsknoll)
Date: September 16, 2005 at 09:12:41 Pacific
Subject: Win XP Pro Can't Shut Down
OS: Win XP Pro / SP1
CPU/Ram: Pentium 4 3.6 GHz / 1 GB

Comment:

I have read extensively on the issue of when trying to to shut Window down, the system restarts. I ONLY have Win XP Pro SP1 installed (clean), no additional software and no additional drivers. I have gone into Device Manager and in the Advanced Setting I unchecked the Restart box when System Failure. Still the PC will restart. What can it be? Power supply = 450W.

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Response Number 1

Name: kk7av
Date: September 16, 2005 at 09:47:56 Pacific

Reply: (edit)

Maybe a setting in your system bios? I'd check in there for something that may be causing it.
k_Rob - kk7av

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Response Number 2

Name: Doxy
Date: September 16, 2005 at 09:58:01 Pacific

Reply: (edit)

Try enabling APM in Power Management.
Also, see that it is enabled in BIOS too.
I have heard that sometimes the opposit works too. If the above does not fix it, try disabling APM in both places.

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Response Number 3

Name: Grok Lobster
Date: September 16, 2005 at 10:13:07 Pacific

Reply: (edit)

Check the motherboard for swollen or leaky capacitors.

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Response Number 4

Name: Dirty_Sanchez
Date: September 16, 2005 at 10:59:42 Pacific

Reply: (edit)

Doxy is probably right.

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Response Number 5

Name: Sandor (by prdsknoll)
Date: September 16, 2005 at 11:49:04 Pacific

Reply: (edit)

The APM tab in Power Management does not exist. This tab appears (from my experience) in older PC's like AT type motherboards.
The BIOS unfortunately does not have any APM or ACPI settings to play with. So I'm a bit stumped at the moment.
Motherboard looks clean; it's brand new.

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Response Number 6

Name: Grok Lobster
Date: September 16, 2005 at 16:47:45 Pacific

Reply: (edit)

Do you have an option in the BIOS for PnP o/s? If so, make sure it is enabled. Is Power Management enabled in the BIOS? If so, the options for ACPI + APM should be somewhere. What does the mobo manual say?

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Response Number 7

Name: jackbomb
Date: September 16, 2005 at 23:03:28 Pacific

Reply: (edit)

Did you wire the front panel switches correctly to the mobo?

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lightning strike

Do all micro ATX mb match...

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