Solved Win 7 apps does not recognize Seagate 1TB External HDD

January 5, 2016 at 19:38:28
Specs: Windows 7
I am having 1tb external HDD of Seagate, which is not being recognized neither in My Computer nor in Device Manager / Disk management. I am having very important data in it, tried recovery software also but disc in not being detected. tried in different ports / different PC or laptop also.

I need data to be recover please help

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January 5, 2016 at 20:16:00
Have you put your ear to the drive to make sure that it is spinning? And if it is spinning make sure that it's not clicking. Have you also tried a different USB cable? Some external seagate hard drives have a detachable base that would plug directly into the drive, if your drive has one of these you maybe able to get a SATA cable and Power cable plug into the drive so that you can connect it directly to a desktop.

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January 5, 2016 at 20:29:36
I fear that since you already tried it on more than one machine and there is nothing showing in Disk Manager, you may be having problems with the drive or the case it is in. Try the suggestions above, especially a different USB cable and if it uses one, a different power source. Plugging the drive itself as an internal drive should help you determine if the drive has died on you. If the drive itself has died, there is not much you can do to recover the data on the drive unless you are willing to pay a large fee for a data recovery company to recover the data for you. It is always recommended to have important files on at least two drives, three for really important files, in order to ensure that you do not lose them. This goes for family photos as well as corporate critical project files. I hope that you are able to recover your files but if these tests do not allow you access to them then it is unlikely.

You have to be a little bit crazy to keep you from going insane.

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January 6, 2016 at 05:53:30
✔ Best Answer
If none of the above suggestions work... a very lo----ng shot...

If possible remove the drive from its housing; wrap in paper towel; place in plastic bag (sandwich bag type is ideal). Place in a freezer for about half an hour or so. Remove from freezer; open plastic bag and loosen paper towel around the drive - but leave in contact with the drive. Let it sit for about 5-10mins or so; not too long... Then re-instal into its housing and see if it will spin up and allow access when connected to a computer?

You can also try the above with the drive still in its housing; but ideally remove the drive etc. if possible.

The reason for letting it sit for a few minutes still wrapped in paper towel after removal from the freezer, is to let it warm up "slightly'; and thus allow any condensation on the surface various to be absorbed by the paper towel.

If this routine works at all you may be able to recover data in "bursts'; as it may only work for limited time period before you will have to return it to the freezer and repeat the process as needs-be. It will inevitably fail to work at some stage... Do not try to recover/re-use the drive afterwards.

It is I emphasise a "very long shot"; one that is occasionally successful in circumstances where a drive simply fails to spin up... Usually such drives have started to give audible signals (screeching, scratching, clicking etc) that they are starting to fail... If all else fails with earlier suggestion then no harm to try this approach?

Incidentally I have had one Seagate external drive that failed within its housing - and was OK when installed in another... It's still OK too and that is at least three years since.

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