Solved Win 10 won't recognize DVD drive after upgr from Win 7

September 17, 2016 at 13:36:39
Specs: Windows 10
After upgrading from Win 7 to Win 10 in July, I can no longer access my Toshiba Satellite A505-S6025 laptop's DVD drive. I couldn't find help on Toshiba's or Microsoft's site. (It may be there, but I couldn't find it) It was working before the upgrade.

My second option was to hook up my external DVD drive, but it's a Mad Dog md18xtlae 9 4gb 18x ext lightscribe usb f. Since MadDog went out of business, I can't find a driver to download for that.

If anyone can tell me how to make Windows 10 recognize my internal DVD drive in Win 10, or where to download drivers for my external MadDog, I would appreciate it. I desperately need to install a program from a DVD and am stuck.

See More: Win 10 wont recognize DVD drive after upgr from Win 7

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September 17, 2016 at 13:45:12
Is the drive showing? Also let us know if it is listed in Device Manager and whether any errors are showing there.

Always pop back and let us know the outcome - thanks

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September 17, 2016 at 14:28:13
✔ Best Answer
No, the drive wasn't showing, and I'd already trying uninstalling/installing the device.. However, in desperation, I tried a solution listed for a Win 8 upgrade. Now, both my internal DVD drive and the external Mad Dog drive are showing up, and more importantly, working. Thanks!

Note….This solution worked even thought it was geared to Win 8 vs Win 10 upgrade

Resolution Summary
Uninstall the Toshiba programs:
• TOSHIBA Recovery Media Creator
• TOSHIBA Disc Creator
Then restart your PC using the Power-->Restart option in Windows 8. Your CD/DVD should be accessible now.

message edited by grhammac

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September 17, 2016 at 17:19:41
That was a good find. Thanks for popping back to let us know and glad to see its fixed.

message edited by Derek

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