Wifi Connectivity Problem

July 30, 2009 at 04:14:55
Specs: Windows Vista
Dear team, please help. I am an absolute novice with IT technology. I was made redundant and so bought a laptop to help me job search. All was good up until a month ago. The laptop is a PCG-3F1M. The problem lies with the wifi connection. Whilst the icon says it is connected it constantly cuts out or will not connect at all. I keep doing diagnose and repair and whilst it says it cannot find an issue, I generally can log on to the internet for a short period of time, than it looses its connection. When I first got the laptop it worked perfectly. I have taken it back to the store I bought it from twice. On both occassions they reinstalled the operating system and ran the internet without any fallout. They could not see a problem. My husband and children all run computers in the house without this issue? I can connect via cable to the router and it works perfectly, however using my laptop for internet access in any other room other than the study is impossible. Do you have any ideas what I can do?

See More: Wifi Connectivity Problem

Report •

July 30, 2009 at 06:28:03
If you can only use it in the room where it is placed, then there may be some interference, or maybe something inside the router has come loose.

I have the same problem at the moment, i twisted the antenna too much and it snapped the wire inside LOL. Now it has a wifi range of about 2-3 meters.

Report •

July 30, 2009 at 08:46:26
I would install NetStumbler or inSSIDer on your computer. These programs will show a live graph of you Radio Signal and you can walk around and find the dead spots. In addition, they show you the other radios around you and what channel they are broad casting on. I would change your signal to a channel that is not being used by your neighbors.


Report •

July 31, 2009 at 02:12:22
Thanks for the suggestions. Its not that I can only get connectivity in the study, it's simply that the router is located in the study, as its its not portable, I tend to work from here, mostly connected via a cable, as the wifi keeps cutting out. Oddly enough, my husband has a laptop as well, and he has no connectivity problem. It seems that the IP address is not retained. I go in to the settings, disconnect, reconnect to the wifi and then diagnose and repair. It normally connects in for a period of time anywhere between 5 mins and 1 hour. No consistency.

Report •

Related Solutions

Ask Question