|If somebody can help I will be their BFF.|
Am about to drop-kick computer out of the window in frustration. Since I bought the computer the wifi has never worked properly. However, I can use the internet if I plug in the cable.
My computer can actually recognize and connect to wifi, and occasionally open google, but anything bigger like hotmail, facebook, youtube etc it cannot surf. I have reformatted the hard drive and removed the anti-virus software to see if that was a problem, but neither have helped.
Technical support from PC City is useless, they just say it must a problem with the internet service provider (it isn't) while the internet service provider says it is a problem with my computer (and they are right). Many many frustrating hours on the phone to both have ensued.
I have tried to use wifi in several locations without success and it´s clearly a problem with my computer, not the wifi.
Can anyone help me solve it? I would be So grateful. I am not very computer savvy so instructions would have to be pretty basic...Thank you!!