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wicked slow printing

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Name: robber2
Date: November 25, 2007 at 17:31:44 Pacific
OS: w xp home
CPU/Ram: 2 gig celeron, 256 MB
Product: dell dim 2350
Comment:

This problem happened like overnight, so I don't think it's an
"old printer wearing out" issue. I have a Photosmart 7760,
USB on WXP (same prob if I plug it into my MacBookPro).
Suddenly, it prints way, way slow. It loads the paper as fast
as normal, then when it starts printing, it seems to take like
a minute to advance from one line to the next, any size file,
even small text files. Any help is appreciated.



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Response Number 1
Name: OtheHill
Date: November 25, 2007 at 17:41:37 Pacific
Reply:

If the same symptoms are displayed on both a PC and a Mac then I would suspect a hardware issue. Did the slowdown coincide with a cartridge change or local power problems with the AC current?


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Response Number 2
Name: timexed
Date: November 25, 2007 at 17:48:40 Pacific
Reply:

If this coincided with a cartride change the printer could be in Ink-backup Printing Mode. This allows you to keep printing even if one of your print cartridges fails or runs out of ink. If you receive a print cartridge error message on the printer’s LCD screen or your computer monitor, remove the print cartridge and close the top cover to enter Ink-backup Printing Mode. You will see a message reminding you that you are in Ink-backup Printing Mode. Printing in Ink-backup Printing Mode slows the printer and affects its print quality. Ink-backup Printing Mode will be used for all print jobs until the missing or bad print cartridge is replaced.


Yet you may have Extend Colors turned on. Turn off the option by using the printer’s MENU button.

These are a few things I found in the manual.

one time, some time, all the time...All about the past moment


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Response Number 3
Name: robber2
Date: November 25, 2007 at 18:48:07 Pacific
Reply:

Actually, it was soon after a cartridge change. I checked the
extended colors via menu, it's off. As far as Ink-backup
Printing Mode, I don't know if it's happening now or not. I
suppose the only way to know for sure is to replace both
cartridges with new ones?


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Response Number 4
Name: robber2
Date: November 25, 2007 at 18:52:34 Pacific
Reply:

I suppose a fresh install wouldn't hurt. Would I just do that
via add/remove programs? Do I need to alter anything in the
device manager, or will it update itself after the new install?
Also, in Control Panel, should I delete the reference to the
printer (currently installed)?


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Response Number 5
Name: timexed
Date: November 29, 2007 at 07:40:51 Pacific
Reply:

If you want to fully uninstall the printer you can use the add remove programs and then go into the printers and faxes menu and remove the printer; ensure you disconnect the printer first. Then install the printer via the cd if you have it.

one time, some time, all the time...All about the past moment


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Response Number 6
Name: robber2
Date: November 30, 2007 at 10:51:45 Pacific
Reply:

As it turns out, it seems to have been the cartidge issue
afterall. What I did was I found a bunch of old, pretty
empty cart.s laying around, plugging them into the printer
in various combos, continually printing off calibration
pages, some slow as heck, then - VIOLA! - suddenly
printing at normal speed. So I put the freshly refilled
cartidge in and now we print in ink backup mode. HP
doesn't like refilled cartridges. I'd like to know how it
knows the diff between a new full cart. and a used but
refilled one. Some thing are better left unasked. The
thing that burns my bum the most is that when I called HP
(in India, of course) they said, the printer's mechanically
fried and you need to but a new one right now over the
phone, a newer model, for $120, with the 20% discount.
Then I found it online for $77. Think I'll go give HP
another $50 for two NEW cart.s and run this thing until
the roof burns off!


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Response Number 7
Name: OtheHill
Date: November 30, 2007 at 12:13:02 Pacific
Reply:

When those cartridges are empty consider migrating to laser.

While I believe some of the same issues affect laser printers that affect inkjets they are less intrusive.

Due diligence is required these days when buying anything. One issue is counters that determine if a cartridge is empty or not. That is OK if there is an override. Not the case with Inkjets. Can you use compatible cartridges or not. More likely to be allowed with laser units. Especially if you move into a unit that is designed for a small office environment. Look for a printer that gives a monthly page rating. Compact units might fit in your space better but the per page cost for expendable supplies will be higher.

One last thing, toner cartridges are less likely to dry up, like inkjets do.


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Response Number 8
Name: robber2
Date: December 1, 2007 at 11:44:16 Pacific
Reply:

Hey, thanks for the advice! I'll be looking into the laser
thing. (not literally!)


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