Why won't my PC boot after replacing RAM?

Gateway Sx2800-01 desktop
January 3, 2011 at 07:57:18
Specs: Windows 7, Intel Core 2 Quad
I am trying to replace a bad memory module that was causing my PC to crash. Removing the module stopped the crashes, but I would like to return the amount of memory to the original amount. I have a Gateway SX2800-01 that came with 2x2GB of DDR3 memory installed. The old module is a PC3-10600 type. I have tried installing new RAM with the same density and speed from two different manufacturers, but in both cases the result is the same: I get a continuous buzzing noise after powering on the PC and no output to the monitor. I've checked and double-checked that the new RAM is seated correctly in the slot with the clips engaged. I'm not too knowledgeable about computers but I thought if I installed memory of the same size and speed into the same slot, the PC should accept it. Any advice or ideas would be greatly appreciated.

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January 3, 2011 at 08:05:15
Can't say.

New ram may be bad.

May have check ram slots for bent pins.

Ram controller may be bad.

Bios (unlikely) is set wrong or wrong voltage or dual channel or something.

Why did it take me over a year to phone in a problem to ATT?

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