why my Transcend external HDD is not getting powered on

February 15, 2015 at 10:10:05
Specs: Windows XP
my transcend external hdd is not getting detected. it is not getting powered on. the blue light is not blinking. i tried on two laptops but results are same. i worked with it till yesterday. i removed it after finishing my work thru removing external devices not diectlu unplugging it which i normally do. i do not know why is not working now.

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February 15, 2015 at 11:59:30
Not sure there is much we can offer on this. If the cable is OK then it would seem some internal fault has developed. I'm afraid that's the way with devices - one day they work the next day they fail.

Keep an eye open on here for other ideas tho.

Always pop back and let us know the outcome - thanks

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February 15, 2015 at 23:10:45
Is the drive powered by its own power supply? If so you may need a new one. Otherwise if it was mine I'd open up the external case--not the drive itself--and see if I could detect some fault there.

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February 16, 2015 at 05:14:29
Hopefully you have all of that data on another drive as well.
If it is under warranty then sending it back is probably you answer (If you need to recover your data then skip this for now since they might send you a replacement drive).
If you need to recover your data then I would open the external case, remove the drive, and plug it in as a secondary internal drive on a desktop computer and if it works, copy over your files to another drive.
If the drive itself is good then you can put the drive into a new external case, look for a repairable problem with the old case, or reassemble and return it for repair (if any warranty is not now voided).
If the drive does not work as an internal drive, check in Disk Manager if the drive shows up there and report back what it shows about the drive for more advice.

You have to be a little bit crazy to keep you from going insane.

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