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Why is my laptop mouse frozen

January 3, 2010 at 10:45:59
Specs: Windows 7

I am using Windows 7. I also loaded an external Microsoft mouse. Everything was fine, both working for days. Then internal mouse froze. Diagnosis shows that both are working properly and no conflicts. What do I do?


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#1
January 6, 2010 at 19:51:28

I hate to sound condescending but you'd be surprised at the simple things people (I, as well) overlook. Have you switched off the internal mouse? This is usually as simple as a designated button near the pad but might be a combination like (function key [FN]) + one of the function keys along the top.

Seems like I've had a laptop in the past that the external mouse conflicted with the internal and I had to uninstall the driver, maybe I am mistaken, though.


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