Solved Why does my Gateway P-6312 freeze and shut down with blue sc

January 25, 2015 at 08:26:38
Specs: Windows vista home
can anyone tell me why my computer freezes ..very slow.. and shuts down quickly with blue screen message that i cannot see ,.

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#1
January 25, 2015 at 08:46:29
There can be many reasons but malware is a good possibility. Run the programs suggested at #5 here for starters:
http://www.computing.net/answers/wi...

If they come up clean we can change tactics.

Always pop back and let us know the outcome - thanks


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#2
January 25, 2015 at 21:26:36
✔ Best Answer
You might be able to get it to hang on the blue screen thus giving you time to view it.

Start up the computer. Before windows starts to load, start tapping F8. A boot menu should come up. Highlight 'disable automatic restart on system failure' and hit ENTER. That should freeze it on the blue screen next time it happens.

Here's some other general info on blue screen errors that probably won't help:

http://www.makeuseof.com/tag/4-tips...


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