|Does the printer go through the motions but nothing come out on the page?|
After rereading your original post I understand the printer is receiving a print command.
To verify the file being sent to the printer is not the issue I suggest you use the "print test page option" to verify the issue is with the printer.
If the printer goes through the motions then, The print head may be plugged up. Inkjet printers need to be used often for that to not happen. Try run the cleaning command.
You can also try the support page for that printer. Click the link below.
message edited by OtheHill