Why can't i type some of the letters on laptop?

July 13, 2014 at 11:59:30
Specs: Windows 8
I have problem with my keyboard on my laptop that i cannot type letter y,u,h,j,n, and m. Why? I guess keyboard is alright and i didn't spilled anything on it. Letters are just don't come up when i type. Please help me.

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July 13, 2014 at 12:20:30
Please post the make/model of your laptop. Do keys 6, 7 work? Boot into safe mode, do the keys work then? If not, try this:

- disconnect any external devices (USB drives, mouse, etc)
- disconnect the AC power & remove the battery
- hold the power button down for at least 10 seconds
- after doing the above, replace the battery, plug in the power, & boot up.

Did that solve the problem?

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July 14, 2014 at 10:47:19
If you can beg or borrow an external keyboard it will tell you whether it is a fault with the keyboard itself.

Always pop back and let us know the outcome - thanks

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