white screen on laptop

June 17, 2013 at 13:06:26
Specs: Windows Vista
i have a white screen on my acer aspire 5735. my main screen is underneath it but i cannot do anything to remove the white screen. i can bring up the task manager and do a shutdown but even if i restart in safe mode it goes to the white screen again. this happened while i was using the laptop. did i accidentally hit a combo of keys that would cause this?

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June 17, 2013 at 14:02:33
Most likely hardware, either the display module, the screen itself (or its connections).

As a long shot try hinging the screen back and forth to see if that makes it suddenly work. If it does then it is the cable or the connections at one end or the other.

Always pop back and let us know the outcome - thanks

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