When asked to select Safe Mode options chkdsk take over

Microsoft Windows xp home edition with s...
March 21, 2016 at 06:49:28
Specs: Windows XP, 1500
When I boot up I'm given multiple choices, for example to boot up normally, or go to the last known good one plus choices to go into safe mode etc. This is clearly a problem. How dangerous is this in terms of loosing data, what causes it and how can I rectify it. After selecting last known best one the screen goes blue and CHKDSK takes over and check my HD E which is a second HD on which I store all my files.

When was the last time you did something for the first time?


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#1
March 21, 2016 at 07:58:20
Can you boot to Windows normally if you check that option?

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#2
March 21, 2016 at 09:20:37
Edit: have you tried disconnecting e drive to see if the problem presents itself?

I would be inclined to try to boot into safe mode.

If you can boot into safe with no problem then that would indicate that something else is starting up that is triggering the boot options menu. Possibly something that is trying to access E drive and causing compatibility issues.

While in safe mode you can go into msconfig and deselect all the start-up entries and try re-enabling them one at a time until the problem resurfaces.

message edited by btk1w1


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#3
March 21, 2016 at 09:31:26
Thanks for responding. I can't boot to normal. It gives me all the options again. I will disconnect E Drive and see what happens. Wil let you know.

When was the last time you did something for the first time?


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Related Solutions

#4
March 24, 2016 at 01:41:19
Just to let you know I haven't had the time yet to work on this matter. After I had done so I will select "A best answer".

When was the last time you did something for the first time?


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#5
March 24, 2016 at 04:45:11
Ok this is my latest report. I have disconnected the external HD E and restarted. The original black screen with choices no longer appears, the blue screen and CHKDSK process still continues. It then boots up normally. I have also disabled some start-up programs via MSCONFIG with same result. I still need to disable all in MSCONFIG and start one by one to reinstall them. However, I don't think it is necessary since the original problem seems to have been resolved. The blue screen and CHKDSK can only be resolved by installing a new HDD. Am I right?

When was the last time you did something for the first time?


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#6
March 24, 2016 at 06:11:57
I have a feeling it's software related. It's a bit early to say if the operating system HDD is the cause. Blue screens that run CHKDSK can be caused by bad drivers, incompatible software or malware.

Until this is sorted and the malfunction is figured out you can rescind the best answer if you want. The reminder emails are just a prompt.

I'll pm Derek and Johnw. They have some really good software you can run to analyze your system.


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#7
March 24, 2016 at 08:06:36
Thanks btk. Will try them.

When was the last time you did something for the first time?


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#8
March 24, 2016 at 09:40:05
Johnw, who is most expert at cleaning computers, won't be around for a few hours (Australia) so run these three freebies to get the ball rolling:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
After you select "download", select "For Home" and then "Download Free version".
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here.

Always pop back and let us know the outcome - thanks


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#9
March 25, 2016 at 02:00:47
Thanks Derek. Will do that and will let you know. I'm not sure how to copy and paste results onto this website.

When was the last time you did something for the first time?


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#10
March 25, 2016 at 04:21:26
Cheers Derek

You're in good hands Dawie


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#11
March 25, 2016 at 12:02:28
Thanks again btk. Highly appreciated.

When was the last time you did something for the first time?


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#12
March 25, 2016 at 23:23:24
I'm also here, just waiting to see the logs.

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#13
March 26, 2016 at 16:55:49
I hope you have a backup of your important DATA!!!

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#14
March 26, 2016 at 23:56:22
Sorry guys but I'm down with a severe flu. Will come back to you when I feel better.

When was the last time you did something for the first time?


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#15
May 3, 2016 at 08:10:00
I gather from your other post that you are OK now - glad to hear it.

Best follow my #8 to see if there is anything lurking. To copy/paste onto here you just swipe the text with the left mouse button to highlight it. If you then hit the keys Ctrl+C that will copy it. You then come back on here and hit the keys Ctrl+V to paste it into the reply box. Those keys are universal on all Windows version and can be quite useful ihen there is no Copy or Paste facility showing./

Always pop back and let us know the outcome - thanks


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