|Hi there, hoping you can help me as well. I have an Acer Aspire 5542-5462 laptop w/ Windows 7 and the product details indicates I have four 2.0 USB ports (2 on the right side, 2 on the left). Today I connected my 1TB external "SimpleDrive" hard drive in order to do a backup which I'd done previously but my last one was afew months ago# and got the same "This Device Can Perform Faster - Your USB Mass Storage Device can perform faster if plugged into a hi-speed port" message as others have. This is the first time I've received this message.|
Below that is a window with the heading "The hubs shown in BOLD type have free ports that can support the HI-SPEED USB device." and in the window it shows 2 separate "Standard Enhanced PCI to USB Host Controller" and under each it shows a sub-heading "USB Root Hub #6 ports# in BOLD TYPE. Under the 1st USB Root Hub it reflects all 6 as being "Unused Port" and under the 2nd USB Root Hub it reflects all but the 5th of 6 as being "Unused Port" and the 5th as "USB Composite Device".
I went online to find out about the USB "This Device Can Perform Faster" message and what it meant, along with solutions. I've tried the following:
-Went into the "Device Manager" window and the "Universal Serial Bus controllers" sub-menu which reflects, in order, 2 "Standard Enhanced PCI to USB Host Controller", 4 "Standard OpenHCD USB Host Controller", 2 "USB Composite Device", 1 "USB Mass Storage Device" and finally 6 "USB Root Hub".
Per online instructions I right-clicked on each one and used the "Update Driver Software" #via a "Search online for updates" option# and received a "The best driver software for your device is already installed; Windows has determined the driver software for your device is up to date" for each and every one.
-Secondly per online suggestions I checked each USB Root Hub and all reflected as running at "full-speed" instead of the optimum "hi-speed" #which was indicated as to what should be showing if using a true 2.0 USB port#.
So basically what I'm asking is if I have the current drivers already installed and my laptop's 4 USB ports are all supposed to support 2.0, then why aren't those USB Root Hubs running at HI-SPEED instead of the slower full-speed? Is there something I've missed? Or is there nothing wrong at all? My previous backups have taken upwards of 12+ hours to complete and I want to make sure that I'm using the fastest means possible. Thanks very much in advance for any help! Best regards,