wd HDD not recognized

October 4, 2013 at 04:21:33
Specs: Windows 7
Drive letter not showing for Western Digital HDD.
In "device manager" the drive is listed as "WD" and is stated as working correctly.
In "disk management" it is listed as "disk 1" and it is stated that it must be initialised to allow access.
How do I get my computer to recognize the HDD?

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October 4, 2013 at 04:29:57
The computer is recognizing the drive. Did it work before? Is this an internal drive that you just installed as a secondary? Did you Initialize it?

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October 4, 2013 at 04:37:56
It is an external drive, which was working perfectly well on the laptop and other computers before.

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October 4, 2013 at 05:35:23
Is it still working on those other computers?

How To Ask Questions The Smart Way

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Related Solutions

October 4, 2013 at 07:52:31
Hi Mhorlach,

Create a new User Account and check if the hard drive gets recognized.

1st create the new user account using the link mentioned below:


Once the User account is created, restart the system and log in to the new user account. Connect the hard drive and wait for the drive to be detected.

Let us know if that helps.

Thanks & Regards
Manshu S

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October 4, 2013 at 13:20:43
Please answer #3 above, #4 is a step that is not necessary and may be pointless. Even trying another USB port on your machine if you confirm it works on another machine, would yield more information. Actually, trying another USB cord might even be useful while you are at it.
Please explain some of the history behind this. If the drive was working, do you know of any event that might have effected the drive. For example, if the drive was dropped, if anyone might have removed it from a machine without clicking 'safely remove hardware', or if it has been having other minor problems for a while now.

You have to be a little bit crazy to keep you from going insane.

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October 4, 2013 at 15:18:16
How is the drive formatted? As asked, did it previously work on that computer?

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