WD Hard Drive has died :(

December 14, 2012 at 01:27:02
Specs: Windows XP, ??
Hi guys

My 1tb WD Hard Drive has just died !!

First noticed when booting up XP PC & PC locked just before login screen - once HD unplugged PC continued to boot as usual.

If i reconnect HD, then windows explorer does not recognise .... also whilst connected, the PC will not allow me to view disk management or device manager ?? Once I disconnect then I can view OK

Light is on on the rear of HD & disk appears to be spinning inside.

Any ideas if the HD is deceased - it's only just over a year old & gonna cry if I have lost all data.

I have a sata dock - is it worth dismantling & trying with this ?

Thanks
Saint


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#1
December 14, 2012 at 02:11:27
You description doesn't make scene unless you have more than one hard disk.

You say once the hard is unplugged it continues to boot, It needs the software stored the hard disk in order to boot.

How can you view disk management if there is no hard disk to view.

What light is this you are referring to. Hard disks don't normally have lights on them.

Are you sure it is the hard disk you are talking about and not something else.

However, if you have another hard disk which contains the operating system and the failed hard disk is just a data disk then that's a different matter.

Stuart


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#2
December 14, 2012 at 02:35:48
Your probably referring to an external hard drive which connects to a USB port - right?
If yes, you can test it with WD Data Lifeguard Diagnostic for Windows provided the diagnostic software is able to access the drive.

Go here to download the diagnostic software: http://www.techspot.com/drivers/dri...

If the test says "Failed" you can no longer use that drive. It will have to be scrapped.


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#3
December 14, 2012 at 04:33:47
I am also assuming that it is an external hard drive based on your details. If this is true, you may be able to open the external hard drive and trying the actual hard drive internally on a desktop computer to see if it can access the hard drive. If the drive is fully accessible as an internal drive, you can back up your files and purchase a new external case and use it that way.
If this is already a 'second' internal hard drive, it is possible that the physical drive it self is good but the circuit board is bad. In this case, if you can get another drive of the same model and version, you may be able to swap out the circuit board and the drive might be usable that way.
Under all circumstances should any important files be only on one drive, you should always have a copy or back up of all files that you would be upset if you loose.

You have to be a little bit crazy to keep you from going insane.


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