Computing.Net - Visioneer Model 9220

Subject: Visioneer Model 9220

Original Message

Name: hydrod
Date: January 3, 2008 at 16:28:05 Pacific
Subject: Visioneer Model 9220
OS: XP
CPU/Ram: AMD4000 Ram 4000mb

Comment:

I have a Visioneer Scanner that was working great, Today I scaned a doc. when I went to scan another doc the computer said that the scanner is locked. ??? OK don't know how that happened, turned the scanner over and the lock is UNLOCKED, I didn't touch anything, tried again and same statement came up, rebooted the computer and I got the same problem. I think I need a REAL Nerd on this one
H.E.L.P.

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Response Number 1

Name: mountain
Date: January 4, 2008 at 05:09:43 Pacific
Subject: Visioneer Model 9220

Reply: (edit)

disconnect the scanner.
remove all drivers.
reboot, and reinstall drivers first.
then, reboot, and connect the scanner.
windows will detect and install.
should work
let us know

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Response Number 2

Name: 1stepbeyond
Date: January 4, 2008 at 09:18:22 Pacific
Subject: Visioneer Model 9220

Reply: (edit)

Hi
http://support.visioneer.com/Knowle...
as mountain points out , if you experience "problem with twain device" check your usb connection the one touch Visioneer have a nasty habit of working loose with all sorts of locked, fail to detect scanner msgs, mine does it all the time,
drivers:
http://support.visioneer.com/UK/pro...

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