Video card not working - culprit bad mobo?

February 28, 2010 at 08:20:18
Specs: Windows xp

if the video card doesnt work in one computer but it does in another dose that mean the problem is the motherboard

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#1
February 28, 2010 at 08:56:40

It sounds like the video problem computer is a desktop computer.

Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard.
The specific model of a brand name system is shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site.
The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.

The model is often also displayed on a logo (graphical) screen early in the boot, but it's often not as specific as the specific model number.

For Dell computers, they have a Service Tag number - the specific model can be determined by using that on their site, or can often be determined there automatically by you downloading some software. The Service Tag number should be on a label on the outside of the case, probably on the bottom on a laptop, on the back on a desktop, and is often also shown in the bios Setup.
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No video is usually merely a symptom, and there's actually nothing wrong with the video adapter or the monitor.
If there is something wrong with something else, it's quite rare for it to be the motherboard or the cpu (processor), and, usually, the ram, that's the problem, unless you've been fiddling with the ram or you have changed which ram or cpu is installed.

The external monitor can easily be checked by connecting it to a working computer - almost always there's nothing wrong with it.

The term CARD is frequently mis-used. A video, audio, network adapter, etc. that is built into the mboard and cannot be removed IS NOT A CARD! A USB video, audio, networking , etc., adapter IS NOT A CARD !

If a video card - that installs in a slot on the mboard and is removable - works fine in one computer but not in another one, there's obviously something else wrong with the computer the video doesn't work on, unless it's never worked on that computer, in which case, rarely, it may be incompatible with using it on that computer - e.g. some AGP cards with video chipsets that were first released earlier (are older) cannot be used on / in newer AGP slots.

If you have a video adapter built into the mboard, in most cases if there is also a video card in a PCI-E X16 or AGP slot, the onboard video output is disabled automatically when there is a video card in a slot, and you get no video on the monitor, if you connect a monitor to a video port for an onboard video adapter .
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It sounds like the video problem computer is a desktop computer.
We need you to describe your symptoms - the more description you provide, the more likely we can help solve your problem in a shorter amount of time.

E.g.

What happens when you press the power button?

Do the power and hard drive activity leds light up while booting?

If they do, is the hard drive led blinking like it normally does before Windows has fully loaded ? (If you normally have to Logon to Windows while booting, the blinking will stop shortly after that point).

Do fans spin, does(do) the hard drive(s) spin up to speed?

Do you hear mboard beeps while booting?
One beep is normal.
If you hear no beeps or another pattern of beeps, tell us what you hear - short beeps - long beeps - once, or continuously .

Do you have normal video until Windows is supposed to load, then no video, or no video at all?



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#2
February 28, 2010 at 08:59:56

Are you asking about the "Elixir R9200se-dt".

Actually, the card was made by ABIT & the memory used on the card was made by Elixir. It's an old low end card that's not suitable for modern gaming. According to the following, it was released in 2004:

http://www.firingsquad.com/hw/3299/...

Did you having a working system before you tried the card? Does it work when the card is removed? The R9200 is NOT a power hungry card so I doubt the power supply is the problem. Do you know which AGP version your board supports...2x, 4x or 8x?


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#3
February 28, 2010 at 11:24:15

" e.g. some AGP cards with video chipsets that were first released earlier (are older) cannot be used on / in newer AGP slots. "

If the Elixir R9200se-dt card is an AGP card, the Radeon 9200 series video chipset is always 1X / 2X / 4X / 8X AGP compatible, but more recent mboard's AGP slots are only 4X / or 4X / 8X AGP compatible, and in some cases, installing a card that has 1X / 2X AGP capability ( they use 3.3 volts ) in such an only 4X / or 4X / 8X AGP compatible AGP slot will DAMAGE the AGP slot's circuits, and possibly the mboard otherwise, in a short time, in addition to you probably not getting video from the card. If that's your case, there is often a warning about that in the mboard manual, or in the brand name system Owner's or User's manual ! !


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Related Solutions

#4
February 28, 2010 at 19:09:45

The card has been in the computer, what happen was someone turned the screen and yanked the cord out out the video card......I've tried other video cards in the computer but they didnt work....I cant find the name of the computer but the motherboard is a MSI KT6V-LSR


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#5
March 1, 2010 at 07:44:04

KT6V-SR/ LSR support
(a.k.a. MS-7021 ver 1.1)
http://global.msi.eu/index.php?func...

Overview:
http://global.msi.eu/index.php?func...

Manual:
http://global.msi.eu/index.php?func...

Page 29 of the English manual -

"Please note that the AGP slot does not support 3.3 volt AGP card. Use of 3.3 volt AGP card may result in failure to restart the system."

In other words, what I said in Response 3 applies.....

"...in some cases, installing a card that has 1X / 2X AGP capability ( they use 3.3 volts ) in such an only 4X / or 4X / 8X AGP compatible AGP slot will DAMAGE the AGP slot's circuits, and possibly the mboard otherwise, in a short time, in addition to you probably not getting video from the card.

"If the Elixir R9200se-dt card is an AGP card, the Radeon 9200 series video chipset is always 1X / 2X / 4X / 8X AGP compatible..."

Is it a PCI or an AGP card ??

If it's an AGP card, it's possible the connections to the contacts for 3.3 volt 1X / 2X support were never connected, but I've never encountered that for any ATI video chipset card that has a video chipset that's 1X / 2X / 4X / 8X or 1X / 2X / 4X AGP compatible.

1X AGP support is often not stated - video chipsets that support 2X AGP always support 1X AGP too, but very few mboards were made that support only 1X AGP. Sometimes only the top AGP support type is mentioned.

Also -

ATX mboards are always powered in some places including some of the contacts in the AGP slot, even when the computer is not running, as long as the ATX power supply is connected to the mboard, the power supply is switched on, if it has a switch, and the power supply is receiving live AC power.

Did you unplug the computer, or otherwise switch off the live AC to the power supply, at ALL times when you were fiddling with plugging in and unplugging the video cards or any component or connection inside the case ??

If you didn't do that, it's COMMON to damage an AGP card and/or an AGP slot's circuits, because they have two staggered levels of contacts.
Also, if the AGP card was ever not all the way down in it's slot when the computer was booted or running, it's COMMON to damage an AGP card and/or an AGP slot's circuits, because they do have two staggered levels of contacts.

You could try a PCI video card in the mboard - if that doesn't work, you have probably fried the mboard.

NOTE that I am assumimg you have NOT changed which ram you have installed in the problem mboard .
If you have changed the ram, see BELOW below.
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Older ATI video chipsets that do / do not support 1X / 2X AGP
AGP slot types.
Last Updated
18/02/2009

Scroll down.
http://support.amd.com/la/kbarticle...

Some older mboards have an AGP Pro slot.
AGP vs AGP Pro
http://www.evga.com/articles/public...
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BELOW

NOTE that I am assumimg you have NOT changed which ram you have installed in the problem mboard from what worked fine previously, which is something people OFTEN do when they can't figure out what's wrong.
If you DID change which ram is installed, it may be incompatible with using it in your mboard !
Ram that works in another mboard , or any ram you buy or have lying around, may not work properly, or sometimes, not at all - even if it physically fits and is the right overall type (e.g. SDram, DDR, DDR2, etc.; PCxxxx, xxx mhz) for your mboard. In the worst cases of incompatibilty your mboard WILL NOT BOOT all the way with it installed, and the mboard may not even beep - the ram has to be compatible with the mboard's main chipset, or in the case of recent mboards, compatible with the memory controller built into the cpu.

If you still have the ram that was installed when the system worked fine, and you know which module(s) it is (they are), try installing just that ram ! !

NOTE that it says on this page DDR 333mhz or DDR 400mhz is NOT supported at a 100mhz FSB speed:
http://global.msi.eu/index.php?func...

See response 5 in this for some info about ram compatibilty, and some places where you can find out what will work in your mboard for sure:
http://www.computing.net/hardware/w...
Correction to that:
Mushkin www.mushkin.com
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Once you know which module ID strings (part numbers) work in your mboard, you can get them from anywhere you like that has ram with those ID strings.

If you have brand name ram, it is usually easy to look up whether it's ID string is in a list of compatible modules found by using your mboard or brand name system model number.
If the ram is generic, that may be difficult or impossible.
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It is easy to test for incompatible ram that has caused your mboard to fail to boot.

Make sure you have a speaker or speakers or the equivalent connected to the mboard so you can hear mboard beeps (see your mboard manual if you need to).
Remove the AC power to the case/power supply.
Remove all the ram.
Restore AC power.
Try to boot.
If nothing else is wrong, you will get no video but you will hear a pattern of beeps that indicate no ram is installed, or a ram problem.
E.g. for an Award bios or a bios based on one, that's often a beep of about a half second, silence for a half second, a beep of about a half second, silence for a half second, continuously.
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