Video Card Installation problems

Evga Nvidia by evga e-geforce 8400gs 512...
October 16, 2009 at 09:13:04
Specs: Microsoft Windows XP Home Edition, 2 GHz / 2047 MB
Hi, Im a first time poster here, having some graphic card problems..

My specs..
AMD Athlon 64 3000+ @ 2000 MHz
2048 MB (2 x 1024 DDR-SDRAM )
PCI and AGP bus
Manufacturer:MSI K8T Neo-V (MS-7032)
Model: Ms-7032
OS: Microsoft Windows XP Home Edition
CPU/Ram: 2 GHz / 2047 MB
Video Card: NVIDIA GeForce FX 5200
Sound Card: Realtek AC'97 Audio for VIA (R) Audio Controller

Please dont you can see I have a crappy video I just purchased an EVGA NVIDIA 8400 GS..AND a new psu, 550 watt, should be plenty to run the card.

So..I uninstall the old drivers..even use Driver Sweeper to make sure..install the new card..and drivers..everything is fine until reboot..then I get a totally pixelated screen. Its neon colors and cant read anything on it..btw.its a PCI it says..and I have both PCI and AGP bus slots, and bios is set to both.


I also installed this 5200 just a week ago from a previous 5200 that went out. So the installation went fine with this one.

Strange thing is..I go into PC Wizard to see..or BARELY see..what its saying about the is saying its PCI least I THINK it says that..
I tried getting into my bios..and no luck..I have a razor keyboard and no matter what key I hit..I cant access bios..

What do you think is it the graphics card itself? Just got it from Tiger Direct..hmmm
I really cant afford to spend any more money! Im a single mom and it was bad enough buying new a psu and card. HELP! :)

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October 16, 2009 at 09:51:50
Why would you get a PCI card & let a perfectly good AGP slot go to waste?? You take a huge performance hit by running a video card on the PCI bus instead of the AGP bus. AGP is dedicated to graphics (AGP = Accelerated Graphics Port) & runs at 66MHz. PCI is a shared bus that runs at 33MHz.

It's a shame you didn't post BEFORE you made your purchase. The 8400GS is an extremely low end card, not to mention PCI. The Radeon X1650Pro AGP below would mop the floor with either of the two cards you mentioned. I'd be willing to bet you paid more for the 8400GS at TigerD than this X1650Pro at Newegg?

Which drivers are you using for the 8400GS? Try these:

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October 16, 2009 at 09:56:44
Your mobo support agp card not pci express card.Restore the original psu(remove 550w psu).And if u still cant get into bios try to change keyboard.

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October 16, 2009 at 09:58:28
I know..but Im pretty new to building pcs..I honestly didnt know that AGP was better, the 5200 PCI card im using now was given to me, since my AGP went out, thanks to a friend. I did pay 60 bux for the 8400 card.

I wish I would have asked around before purchasing the card .but Im an stubborn Irish girl, now Im paying the price!

Yes, I tried the drivers from that site, since I thought maybe it could be the cd drivers werent updated..still same pixelated screen. Im stumped.

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Related Solutions

October 16, 2009 at 10:00:14
Kuwese, the card isnt a PCI E card, its PCI. I have both agp and pci bus.

Can I ask why to remove new psu?

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October 16, 2009 at 10:11:40
So your 5200 was an AGP card, but your new 8400 is PCI?

if your new graphics card was PCI Express, there would have been no where on the motherboard to plug it in, because the slot is keyed differently than PCI and AGP. So unless you had to hammer it in, i'm assuming your card is NOT PCIX.

Post a few more specs about your power supply (PSU), the wattage is just one of many factors.

What if you put the 5200 back but with the new PSU, how does your image look? Try taxing your system with a few 3D games with the 5200 graphics card and the new 550W PSU. That should give you an indication of whether the issue is with the new PSU or the new GPU.

If the system runs fine with the new PSU and the 5200 card, i would request an RMA from TigerDirect for the 8400 card.

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October 16, 2009 at 10:18:30
Ty for your reply!
Yes, well I should say..I had a 5200 AGP to start with, it went out, and a friend gave me another 5200 that was PCI, installed it with no problems, in fact thats what im using at the moment, since I cant use the 8400. But Im a graphic designer and play a few games that the 5200 just really cant handle.

Have to giggle at the hammering in of the I didnt do

Using this 5200 PCI card, the graphics are fine, its just not a strong enough card to keep up with what I need, Photoshop CS4 runs ok, but not some of the games I want to play.

Voltage CPU : 1.41 V
+3.3V Voltage : 0.59 V
+5V Voltage : 4.87 V
+12V Voltage : 12.04 V

Voltage cpu: 1.400 V
StartupVID : 1.400 V
MaxVID : 1.450 V
MinVID : 1.100 V

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October 16, 2009 at 10:19:54
I'd like to know why kuwese wants you to remove the psu too?

Anyway, assuming your Razer keyboard is usb, try a ps/2 keyboard to get into BIOS.


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October 16, 2009 at 10:24:04
Yes, ty for your reply.
It is a usb keyboard..Im trying to find someone to loan me a ps2 keyboard..not many friends have

Honestly I dont know what else to do in bios, since its already set for pci and agp.

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October 16, 2009 at 10:28:27
"+3.3V Voltage : 0.59 V"

Obviously there's something not right with that 3.3v reading...possibly just a reporting problem?

What are the amperage specs to your new PSU (check the label)? And what prompted you to update the PSU in the 1st place? What are the specs to your old PSU?

If you RMA the 8400GS, get a refund & buy the AGP card from newegg.

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October 16, 2009 at 10:38:18
Well, it says on the label 32A, 22A, 30A,0.6 A, 2.0A

Sorry, I really dont know much about psus...well, I tried the 8400 card last week, did the same thing..and everyone I talked to said it was psu, my old one was I took their advice and bought new psu...ok can throw a rock at me now..

Btw, I couldnt open the newegg link for some reason..
Do you think Tiger Direct would give me a refund? I dunno :)

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October 16, 2009 at 11:11:56
I imagine you bought the Ultra LSP550 psu...they're usually pretty good. "Everyone" gave you the most common reason a video card upgrade fails.

The newegg link jam gave works for me. You're serching for a
SAPPHIRE 100175L Radeon X1650PRO 512MB 128-bit GDDR2 AGP 4X/8X Video Card

Just get in contact with Tiger Direct and ask for a refund. The have a 30 day exchange/refund policy...


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October 16, 2009 at 11:15:17
"Well, it says on the label 32A, 22A, 30A,0.6 A, 2.0A"

I guess that means:

+3.3V @ 32A
+5V @ 22A
+12V @ 30A
-12V @ 0.6A
+5Vsb @ 2.0A

They appear to be decent specs, although I doubt the PSU upgrade was necessary. What are the specs for the 330W unit?

See if this link for the video card works any better: Radeon X1650Pro

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October 16, 2009 at 12:36:38
Specs for old psu are
3.3 @ 20A
+12 @ 16A
-5 @ 0.3A
-12 @ 0.8 A
+5vsb @ 3 A

And the new one is an Ultra 550, I like the lifetime warranty aspect

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October 16, 2009 at 12:39:36
Ok..found the Radeon card on newegg..god, I wish Id have asked here first! Same price..or in the same vicinity as the Nvidia.. but Ive never used Radeon, so I guess I was scared to try.

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