|Try having whoever is in charge of the lab make it clear to whoever uses the lab that the password needs to be removed. |
We have no way of confirming what you say is true.
We get requests constantly about removing unknown passwords that were set in the bios Setup of laptops and notebooks, and we suspect the vast majority of them are asking about removing a password they shouldn't have the right to remove, and laptops and netbooks are frequently stolen.
The rules of this site forbid anyone who answers on this site from revealing an illegal way, in the maker of the computer's opinion, of removing unknown passwords that were set in the bios Setup of a laptop or netbook.
Technicians who work on laptops may know or can find out how to remove passwords, but they're are not supposed to provide any help regarding removing passwords unless the owner of the laptop can prove they are the legitimate owner and have a legitimate reason for not knowing the password(s).
You could try calling Dell, but most brand names will only help regarding removing passwords for the original owner who can prove they're the original owner.