Solved User has set Dell Optiplex 745 HDD password unknown

April 26, 2012 at 09:37:27
Specs: Windows XP
A student has password protected the HDD on a lab computer. We don't kow who did it, and don't know the password.

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#1
April 26, 2012 at 12:13:45
There is a keygen for that HDD password. Call Dell and prove ownership. Or buy a code on ebay.

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#2
April 26, 2012 at 12:41:34
Try having whoever is in charge of the lab make it clear to whoever uses the lab that the password needs to be removed.


Otherwise....

We have no way of confirming what you say is true.

We get requests constantly about removing unknown passwords that were set in the bios Setup of laptops and notebooks, and we suspect the vast majority of them are asking about removing a password they shouldn't have the right to remove, and laptops and netbooks are frequently stolen.

The rules of this site forbid anyone who answers on this site from revealing an illegal way, in the maker of the computer's opinion, of removing unknown passwords that were set in the bios Setup of a laptop or netbook.

Technicians who work on laptops may know or can find out how to remove passwords, but they're are not supposed to provide any help regarding removing passwords unless the owner of the laptop can prove they are the legitimate owner and have a legitimate reason for not knowing the password(s).

You could try calling Dell, but most brand names will only help regarding removing passwords for the original owner who can prove they're the original owner.


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#3
April 26, 2012 at 12:45:21
✔ Best Answer
Should have Password protected the BIOS in the first place, so students couldn't do this.

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#4
April 26, 2012 at 12:55:34
"Should have Password protected the BIOS in the first place, so students couldn't do this."

E.g. There should have been a password set to access the Bios Setup, that is unknown to the students.


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#5
April 26, 2012 at 19:30:49
Shoulda, etc.. Or not.. Users should adhere ti their acceptable use agreements. Labs should have better supervision. I should get a raise, i should give you one. Maybe. In five years for me here this is the second time, and the first time that it was a hd and couldn't be reset. I proved ownership to dell, but in two tries on two continents said they couldn't get a keygen for the code and to replace.
I've asked at WD. Will let you know if they reply.

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