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usb not working after fresh install

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Name: XpUser4Real
Date: September 18, 2008 at 10:05:03 Pacific
OS: xp pro sp2
CPU/Ram: 497/256
Product: hp laptop
Comment:

I did a fresh install and my usb port doesn't recognize any
usb devices. But if I plug in a usb wireless dongle, it has a
light showing power is getting to it, but still it is not
recognized
Does anyone know how to rectify this problem as there is
only 1 usb port on this laptop. I am not interested in
getting a pcmia usb card as I use that slot for my wireless
Thanks

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Response Number 1
Name: DAVEINCAPS
Date: September 18, 2008 at 11:47:54 Pacific
Reply:

Only thing I can think of is drivers. Does everything look OK in device manager?


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Response Number 2
Name: XpUser4Real
Date: September 18, 2008 at 13:46:21 Pacific
Reply:

there are no conflicts in the device manager. thanks

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Response Number 3
Name: larryf215
Date: September 18, 2008 at 16:41:21 Pacific
Reply:

could try booting from a live linux cd, like puppy. If it works, then at least you will know it's not a hardware problem.

larry


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Response Number 4
Name: XpUser4Real
Date: September 19, 2008 at 09:11:36 Pacific
Reply:

Thanks for the suggestion, I'm not familiar with that CD

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Response Number 5
Name: abstract
Date: September 19, 2008 at 15:27:00 Pacific
Reply:

is the support of legacy usb in the bios 'enabled'?


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Response Number 6
Name: OtheHill
Date: September 19, 2008 at 15:58:08 Pacific
Reply:

Did you install motherboard chipset drivers?

You didn't clarify if the "fresh install" was done via a HP restore set or from a WinXP CD.

If from a XP CD then you probably need to install chipset drivers.


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