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USB Mass Storage Device

Original Message

Name: Msaural
Date: December 25, 2007 at 18:03:28 Pacific
Subject: USB Mass Storage Device
OS: Vista
CPU/Ram: D
Model/Manufacturer: Dell

Comment:

We purchased an A-power USB Mass Storage Device. Plugged it in and the computer is not recognizing it. The instructions said that the system would display "find a USB Disk" and then install the driver from the system files automatically, it did not. The exterior unit is not showing up as a drive in the control panel. What is wrong. What do we have to do.

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Response Number 1

Name: OtheHill
Date: December 25, 2007 at 19:53:41 Pacific
Subject: USB Mass Storage Device

Reply: (edit)

Try looking for the drive in Disk Managment. The drive may need to be partitioned and/ or formatted or a drive letter assigned.

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