USB HD not initializing?

Seagate Freeagent go portable 320gb hard...
May 3, 2010 at 10:30:12
Specs: Macintosh , 1.4/1G
My husband's external HD is not working properly...
Suddenly, it is not recognized by any of his laptops,
desktop, any of his co-workers or my mac laptop. I
can hear it trying to power on, I guess. It doesn't
sound like things are grinding or too far out of whack.
I've tried using several different USB cables but to no
avail. So, is it a lost cause? Is there software out
there that a home user can use
to recovery the data that's on it or should we just take
it somewhere and let them handle the data recovery?

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May 3, 2010 at 10:51:38
Yes, but it only works if you can access the drive in some form. It sounds like the USB controller in the drive has gone bad. If this is the case then no software will solve the problem, you have to split the case and pull the drive and hook it direct to a computer or replace the controller.

To make sure go to...

Start -> Right-click "My Computer" -> select "Manage" on the menu -> Scroll down to "Disk Manager" and see if the drive appears there at all.

If it does then it simply had bad sectors and you can use one of the following...

If it does not appear then you have a drive controller problem and you have to do what I said above.

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May 3, 2010 at 11:01:29
Thanks for the quick response! Before I crack this thing open
to figure out if its beyond my capabilities, how can I go about
hooking it direct to the computer? Will it look like an ATA

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September 14, 2010 at 07:41:26
I have the same problem with my USB Harddrive. My pc, usinx XP, clearly picks up a usb device, but does not show under my computer or under "manage">"Disk management". If I remove the harddrive from the casing and insert it directly into the pc, bios picks it up and I can use the drive.
On my laptop, Windows 7 picks it up as a usb device, but does not show in My Computer. However under "Disk management" it appears with a error saying that it failed to initialize the drive.
How do I fox this?!?!?

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