You haven't said whether you have tried to install the printer's software.If you did, did you follow the installation directions?
"If a CD came with the printer then follow the installation instructions on the CD. "
There are usually printed directions as well - if you have those, you probably don't need to look for directions on the CD.
"The usual method to install a USB printer is to load the drivers prior to connecting the printer."
You usually load the software and drivers first - during the latter part of the software installation, you are often prompted to plug in the USB cable to the printer, or you may need to reboot before you are prompted to do that.
The power on the printer often must be switched on in order for the software installation for the printer and Windows to find it.
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It is usually NOT a good idea to plug in the USB cable to the printer before installing it's software and drivers.
If you plug in the USB cable to the printer first, Windows will probably find there is a printer connected while booting, and when it can't find drivers for it, it will prompt you to point to the location of the drivers.
Usually it is a BAD idea to do that - the printer will probably not work properly.
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If you DID NOT follow the installation directions correctly.......
- unplug the USB cable to the printer
- go to Control Panel......
- if it says Pick a Category, choose Switch to Classic view on the left -
go to Printers and Faxes - delete any Samsung printer listed there.
Go to Control Panel - Add/Remove Programs - Un-install any entries for software installed by the printer software installation.
Reboot the computer.
Follow the proper installation directions.
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If you're SURE you followed the installation directions correctly, your problem may be because of one of several problems you can have with USB connected devices.
- some devices do not work properly when connected to a USB hub, that is, a hub that is two or more ports connected to one USB port directly connected to the mboard, even if it is a "powered" hub that has an extra power supply so all the ports can be supplied with the standard 500ma even if all ports have something in them. If that kind of hub is not "powered" it shares the 500ma the one directly connected port provides with all the ports in the hub, and that can cause problems when more than one device is connected to the hub. Most multiple USB ports higher up on a case front are this latter type of hub. Any USB ports in a keyboard are probably this latter type of hub.
- some wiring to USB ports on the front of a case, usually the two lower down on the case, that is wired to two port connections on a USB mboard header, is inadequate and some devices will not work properly plugged into those ports.
e.g. such front ports I have on one case work fine with mice and keyboards (USB 1.x devices) but will not work properly with USB flash drives, printers, scanners, or an iPod Shuffle.
- ports directly connected to the mboard, or ports in a USB controller card in a slot, or ports in adapter plates at the end of slots that connect to individual ports on USB headers on the mboard, are the most reliable ports to use.
- Check the current voltages in your bios Setup. +5v should be within 10% of it's nominal value. If it's too high or too low, and/or if that or +3.3v or +12v are not within 10% or their nominal values, replace the power supply as soon as you can - it's failing.
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Another possibility....
- If any of the USB controller related devices share an IRQ with another device other than another USB controller related device, that can cause weird problems, especially when a more sophisticated USB device such as a printer or scanner or modem or sound adapter or network adapter is also connected.
Look in System Information on the left side - Hardware Resources - IRQs and see if another device is sharing an IRQ with a USB controller related device.
It's OK for several USB controller related devices to share the same IRQ, and for USB controller card related devices in a slot to share an IRQ with onboard USB controller related devices, and for USB controller related devices to share an IRQ with other devices built into the mboard.
If it's card other than that that's sharing an IRQ, try moving the offending card to another slot - don't use the last PCI slot on the end closest to the middle of the mboard for anything except a PCI video card - that slot is forced to share it's IRQ with the video and that usually causes problems.
Unplug the computer or switch off the AC power to the computer before you unplug or plug in a card or ram or change and connection!
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If a device was sharing an IRQ with USB controller related device, after you have cured that problem you must re-load the Windows USB stack.
Open Device Manager.
Un-install the USB root hub(s) and host controller(s) *in that order*.
Unplug all USB devices.
If your keyboard is USB, hold the power button in until the computer shuts off.
Plug in your USB devices, or at least your usb mouse and usb keyboard if applicable.
Boot the computer.
CHKDSK may want to run while booting - let it.
Windows will automatically reload the USB stack.
Try your USB devices.
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If your keyboard is PS/2....
Shut down the computer.
If you have no mouse with all USB devices disconnected.....
Hold down Ctrl and Alt, press Del, let go of the keys.
Hold down ALT, press U, let go of the keys.
Press U.
Plug in your USB devices, or at least your usb mouse if applicable.
Boot the computer.
Windows will automatically reload the USB stack.
Try your USB devices.
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