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Unable to delete a program
Name: irene Date: October 1, 2007 at 08:06:20 Pacific OS: winxp pro CPU/Ram: 250 Product: Asus
Comment:
I am trying to delete Sony Picture Package. Have deleted everything I can find but when I go into Add or Remove Programs & click on the program to remove it I get a window that says "make sure you have finished any previous setup and closed other applications". Where do I go to do what they say?
Name: Jayman Date: October 1, 2007 at 08:42:01 Pacific
Reply:
check task manager. the process may be running: if not then it may be still in memory so reboot
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Response Number 2
Name: Jennifer SUMN Date: October 1, 2007 at 11:13:03 Pacific
Reply:
Did you uninstall the program properly using Add/Remove programs? Or, did you remove the folders and files and then attempt to uninstall from Add/Remove programs? If you deleted the files and folders, THEN tried to uninstall, that explains the error. Restore the files from the Recycle Bin, and then uninstall the program properly.
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