trouble scanning with HP Officejet 6500

Hewlett-packard Officejet 6500 e709a mul...
October 27, 2010 at 16:23:24
Specs: Windows Vista
purchased Hewlett-packard Officejet 6500 AIO printer because my previous model was flawless and only 2 years old BUT HP doesen't support it with Vista. due to needing the scan function for my business i purchased this one and im ready to make a youtube video of it being smashed to pieces because phone tech support cost is absurd for a function that should work out of the box. goes thru the scan process fine then when saving to my file it says internal error!

See More: trouble scanning with HP Officejet 6500

Report •

October 27, 2010 at 16:36:22
Have you tried the drivers from this site?

Report •

October 28, 2010 at 07:59:08
ended up just deleting the printer all together and reinstalled it with the disk, which by the way is the 3rd time in a year. takes almost 40 min with all the extra crap that hp downloads along with it

Report •

Related Solutions

Ask Question